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As a Home Bakery employee, you are provided with health insurance. To use it properly, it's important to know which hospitals and clinics are covered. Follow the steps below to download the insurance app, create an account, and access the coverage information.
Downloading the APP and setting up an account
Downloading the APP and setting up an account
Download the app "My Nas" from Google Play Store / App Store
2. Once downloaded, open the app and click on "Sign up"
3. Add your details (You will need to add your Emirates ID No., Email and phone number) and set a password.
4. Click on Sign Up and Sign in using your email and the password your set.
Navigating the App
Navigating the App
On the Home Page you will find the below:
Insurance Card & Number
Network List (Hospitals, Clinics, Pharmacies, etc.)
Authorizations
Claims
Insurance Policy
Appointments
Offers
When you click on "Networks" you will see a menu like this one, and you can see different options:
Download Network List
Search for specific Doctors, Hospital, Clinics and verify if they are covered on your insurance.
Before visiting a clinic, hospital, or doctor, always check the Network List for coverage. If you go to a medical facility that is not on the list, you will be responsible for paying the full cost of the visit, and reimbursement will not be available.
Other perks of the App
Other perks of the App
Profile page:
Details on your insurance and your profile.
Change Password
Change Email
Change Mobile Number
Review you Authorizations and ePrescriptions
On the Authorization page, you can view the status of your approval and read any comments from the insurance provider.
On the ePrescription page, you can access detailed information about your doctor's prescription.
Offers Page:
You will be able to check the latest offers in different clinics, hospitals and pharmacies.
To avail any offer you will need to contact the medical location and show you eCard.
Help on Real Time:
If you experience any issues with the app or your insurance, click the Dialogue Icon to start a live chat with an AI assistant to address your questions.
If the AI cannot provide all the information you need, you can choose to chat with a live agent.
The insurance provider regularly updates the network list, so it's important to check coverage before seeking medical assistance. Open the "MyNas" app to verify if the facility is covered.
The insurance provider regularly updates the network list, so it's important to check coverage before seeking medical assistance. Open the "MyNas" app to verify if the facility is covered.
This will help you avoid paying the full cost and ensure you receive proper care.
This will help you avoid paying the full cost and ensure you receive proper care.
If you need medical assistance but haven't downloaded the App, here is the Network List as of September 2024*
If you need medical assistance but haven't downloaded the App, here is the Network List as of September 2024*
Value Network List_ September 2024.xlsxPage updated
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