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This video resource series covers a variety of important information about Holy Cross charges, billing timelines and due dates, how to access the TouchNet billing system for payments, student health insurance information, loan resources, reporting outside scholarships, and establishing accounts for refunds.
Please contact Bursar/Student Accounts with any questions at bursar@holycross.edu, or call 508-793-2521.
VIDEO RESOURCE SERIES
1
Welcome to the Bursar's Office!
Watch this video for general information regarding the Bursar's Office to include timelines, useful information, tools for students and those assisting with reviewing bills, and late fees.
2
Granting Authorized User Access to TouchNet
This video teaches students how to grant authorized user access in TouchNet so authorized users can access billing and payment features, review account information, and more!
3
First-Time Access for Authorized Users, Viewing Statements & Account Activity
This video focuses on how authorized users access TouchNet for the first time, as well as how to view on-demand eStatements and account activity information.
4
How to Make a Payment in TouchNet
This video shows you how to make a payment in TouchNet. Please be mindful of deadlines so you do not incur additional charges. Also, paying with a banking account is fee-free, while paying with a credit or debit card incurs a 3% convenience fee.
5
Enrolling in a Payment Plan
This video shows you how to enroll in a payment plan within TouchNet. Rather than pay a semester bill in lump sum, you may choose a payment plan option, which costs $60 per semester.
6
Student Health Insurance & Billing
Watch this video to learn about obtaining student health insurance, as well as waiving the health insurance fees. If you choose to waive health insurance, you must do so by August 1st each year to avoid being charged for health insurance.
7
Borrowing From Private Loans
This video focuses on how borrowing from private loans is reflected on your bill and provides important questions for consideration before taking out loans. You will also learn about the loan certification process.
8
Reporting & Viewing Outside Scholarships on a Bill
Watch this video to learn how outside scholarships must be reported to Holy Cross and how they are reflected on a bill. You will also learn how to properly endorse and submit a check from outside scholarship funding.
9
Establishing a Refund Account
Sometimes Holy Cross owes students money! This video shows you how to establish an electronic refund account to receive funds electronically. Other important considerations, such as budgeting around the refund timeline, are also covered in this video.
Please contact Bursar/Student Accounts with any questions at bursar@holycross.edu, or call 508-793-2521.
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