Force Outs
Reference: Here.
On occasion, a 401(k) client may contact us regarding the absence of their 401(k) funds in their account. This typically indicates that a 'Force Out' or a 'Deconversion Liquidation' has occurred.
Force Out: Force-out distributions can occur if a company has terminated its 401(k) plan, or if an individual no longer works at the company that sponsored the 401(k) and has a vested balance below the plan's force-out threshold.
Key Information for Handling These Scenarios:
Crucial Point: If the "Disbursement Method" in 'Clinic' is listed as "Force-out" OR "Wire," please note that this may indicate it was a force-out. Please rely on 'Clinic' for this verification.
Tax Implications: It's important to understand that this type of transfer is typically a direct rollover and is not considered a taxable event. This detail can also be confirmed in the 1099-R tax forms section of 'Clinic' (if available for the specific transaction).
Participant Notification Process: Typically, Inspira Financial (formerly Millennium Trust Company, MTC) sends paper notices to affected participants, who then have a 40-day window to take action on their funds. Customers can reach Inspira Financial's Client Service Team at 877-682-4727 during regular business hours (Monday–Friday, 7:00 AM - 6:00 PM CT) or via email at arp@mtrustcompany.com.
Navigation:
To Clinic: DR > Summary > B4B 401(K) > View Participant
From Clinic: Distributions > Approved distributions > View > Summary > Disbursement method
Procedure:
If an employee is asking where their funds went or is inquiring about a full withdrawal that they did not initiate, pull up the distribution section of Clinic to check the nature of the distribution.
There are usually two possibilities in this case:
Force Out: Force-out distributions can happen if your company has terminated the 401(k) plan or if you no longer work at the company that sponsored the 401(k) and have a vested balance below the force-out threshold for your plan.
Macro: 401k :: Participant support :: General information :: Force-out distribution.
Deconversion Liquidation: A Deconversion Liquidation in your 401(k) means that your employer has moved its 401(k) plan to a different financial institution.
Macro: 401k :: Participant support :: General information :: Deconversion liquidation.