Don't just close the lid! That only puts it to sleep.
Use the Power Button:
Press and hold for 3 seconds, then select โPower off.โ
Restart fixes many problems, including WiFi, sound, and performance issues.
Check for a physical switch near the camera.
If the lens shows red, itโs turned off manually.
Press the microphone mute key (usually in the top-right row).
Make sure itโs not muted in Chrome site settings:
Go to Chrome > โฎ Menu > Settings > "Privacy and Security" > "Site Settings" > Check Microphone settings.
Click the time (bottom-right), then the gear icon (Settings).
Go to People > Manage your Google Account.
In the new tab, click Security.
Under "Signing in to Google," click Password.
Enter your current password, then a new password (8+ characters, avoid ID# or username).
Confirm it, then click Change Password.
Click the time > Gear icon (Settings).
On the left, click About ChromeOS.
Click Check for updates.
If available, ChromeOS will download the update.
Restart when prompted.
๐ก Keep ChromeOS updated to avoid app glitches or compatibility problems.
Open Google Chrome.
Click the โฎ (three dots) > History > History again.
Youโll see a list of websites visited, by date.
Open Chrome > โฎ > Settings.
Go to Privacy and security > Clear browsing data.
Click the Advanced tab.
Choose Time range: โAll time.โ
Select:
โ
Cached images and files
โ
Cookies and site data
โ
Site settings
โ
Hosted app data
(Optional: Browsing & download history)
โ DO NOT check Passwords or Autofill data!
Click Clear data.
Restart your Chromebook.
Hold down:
Power button + Refresh key (โณ)
Good if your Chromebook freezes or becomes unresponsive.
Only do this at home (must have WiFi password ready).
Sign out > On login screen, press Ctrl + Alt + Shift + R.
Click Restart, then Powerwash.
Follow the prompts to reset.
Reconnect to WiFi, then sign in with your school account.
Restart regularly โ it helps more than you'd think.
Keep ChromeOS up to date.
Use the Powerwash only as a last resort.
Always know your WiFi password before starting Powerwash.