Free Heidi Pro for Canadian primary care clinics.
Status: no longer accepting new applications (final day to apply was December 31, 2025).
Eligible clinicians who applied before January 1, 2026 receive access to free Heidi Pro through June 15, 2026.
All Canadian primary care providers (including family physicians, nurse practitioners, remote RNs and community paediatricians) were eligible for free Heidi Pro access.
Eligibility was limited to providers who otherwise would have been eligible for the Canada Health Infoway's funded licenses.
Heidi is the most widely used and clinician-loved AI scribe in Canada.
We’ve built Heidi to meet and exceed the highest global standards for security and compliance.
As a compliance-first company, we’re PIPEDA-compliant, locally hosted, and certified under ISO27001, ISO9001, and SOC 2 Type II.
What if I want practice / enterprise tier for our team?
See our pricing page for a detailed breakdown of our pricing tiers above Pro. You can contact our sales team here to ask questions or schedule a demo.
What if I have already paid for Heidi?
If you’ve already purchased an individual Heidi Pro subscription, you’re still eligible for the free program. Ask you clinic to sign up to the program and invite you to the team. Then, please contact our support team — we’ll provide a complimentary extension on your account.
What happens after June 15, 2026?
Clinics can continue with a paid Heidi tier or downgrade to the free version. We'll proactively engage in commercial discussions during your pilot so you have full clarity on your options and next steps.
How many licenses were available?
We provided access to free Heidi pro to over 5500 primary care clinicians across Canada.
Is Heidi compliant?
Yes, Heidi is fully compliant with Canadian privacy and security laws. Go to compliance for detailed Q&As.