High Desert ESD


Contact us:

RFS Help Ticket - email us for assistance

New User Notification Form - let us know if you have a new user who needs to be set up in Visions

Alea Renner

Regional Financial Systems Administrator



Wanda Tigard

Regional Financial Systems Analyst



What is RFS?

RFS was established in 2007 with High Desert ESD, Crook County, Redmond and Sisters. A Hardware Consortium was created to host the Infinite Visions Application to maximize resources and reduce collective hardware costs.

RFS Services Provided w/ Visions Support Plan

· Infinite Visions Support

· Infinite Visions Updates

· Summarized Release Notes

· Tyler Case # Tracking / Testing

· iVisions Web Portal / ESS / EIW Support

· InTouch Cash Receipting Support

· Touchbase / InTouch Lite / Fundraising Sites Web Support

· TimeClock Plus / AESOP Interface Support

· ESP Interface Support

· Forecast5

· Google Tools

· Business Process / Best Practices

· Regional Training Coordination

· CAT Team (Client Advisory Team)

· Regional Tax Form Pricing Coordination

· Oregon State Specific Reporting (ODE, Payroll, HR Reporting)

· Sherpa HelpDesk Ticketing System

· Tyler Connect Scholarship Opportunities