Introduction to Public Services

Public Services:

The Pearson BTEC Level 1 Introductory Award, Certificate and Diploma in Public Services are designed around practical skills and tasks that place an emphasis on learners demonstrating what they can do rather than what they know in theory. The qualifications give learners the opportunity to acquire and develop generic, transferable and sector-specific skills in order to complete tasks, and demonstrate a level of achievement that enables them to progress to further learning.

WHAT WILL I STUDY? 

 Learners could be given opportunities to: 

• carry out practical tasks 

• present information that they have gathered 

• keep working logbooks, records and reflective journals 

• practise English and mathematical skills 

• take part in oral or written presentations 

• take part in role play, interviews and other activities.

. All learners taking these qualifications will study core units that focus on key transferable skills such as research and planning, time management and working with others. Learners will also take a number of sector units. The content of the sector units offers a broad introduction to the skills and knowledge within that sector, allowing the delivery to be practical and active in order to engage the learners. For public services, the units cover topics and activities such as fitness testing, assisting members of the public, responding to an incident or taking part in adventurous activities.

HOW WILL I BE ASSESSED?

These qualifications consist of two types of unit. Group A units are the core skills units, they cover content designed to reflect the skills and behaviours needed to progress to further study. Group B units are made up of sector units containing sector-specific content to enable learners to develop sector-specific skills and some knowledge to support progression to the next stage of vocational learning.

Assessment is designed to fit the purpose and objective of the qualification and all units are internally assessed – giving learners the opportunity to demonstrate skills developed in applied scenarios.

WHAT SKILLS WILL I DEVELOP? 

You will develop a range of skills which are attractive to employers, colleges and universities including: 

Writing, speaking and listening to others, showing respect for others in the team and valuing their contributions, Identifying issues by being able to examine information, Collecting and using information from different sources and being resilient and able to work under pressure.