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Student Accounts Contact Information
Point of Contact: Colleen Ferguson
Email: hcstudentaccounts@hastings.edu
Phone: 402-461-7420
Located in Hurley McDonald on the first floor with Financial Aid and Housing.
Hours of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday
Schedule an appointment here if you have questions or need additional information.
Student Accounts FAQ's
Student Accounts FAQ's
Student Accounts is responsible for billing and collection of college debt. Please use the contact information on this page if you have questions about your student account, billing or refunds.
Student Accounts is responsible for billing and collection of college debt. Please use the contact information on this page if you have questions about your student account, billing or refunds.
When are bills available?
When are bills available?
Bills are available in July for Fall semester, December for Spring semester and May for Summer sessions. They can be viewed online in Self Service on the Finance tab. Notification about bill availability is sent via email to the students Hastings College email address.
When is my bill due?
When is my bill due?
Tuition is due in full or set up on a payment plan August 15 for Fall Semester and January 15 for Spring Semester. Summer session tuition is due June 15th for Session 1 and July 15th for Session 2. To pay your bill, log into the Self Service.
How do I see bill details?
How do I see bill details?
To see all charges and credits noted on your account, click on Transaction Details once logged in on the Finance tab in Self Service. From there you will be able to monitor changes to your account in real time.
If I am not paying my balance in full, what are my options?
If I am not paying my balance in full, what are my options?
In lieu of one full payment, a monthly payment plan is available from Nelnet, our online payment provider. This allows you to make five, four or three monthly installments each semester. Payment plans must be re-enrolled in each semester. Payment plans are not available for Summer sessions.
How do I add account access for others who may be helping me pay for school?
How do I add account access for others who may be helping me pay for school?
To add other users to your student account, login to Self Service and click on Add an Authorized Party. Authorized users will use online.campuscommerce.com to login to their account.
How do I get a refund if I have a credit on my account?
How do I get a refund if I have a credit on my account?
We encourage all students to enroll in direct deposit for their student account refund. Enroll in direct deposit via Self Service by clicking on Manage Refunds. Accounts not set up for direct deposit will have the refund check mailed to the permanent address on file with the college. Refunds will be processed within 10 days after aid disburses.
We encourage all students to enroll in direct deposit for their student account refund. Enroll in direct deposit via Self Service by clicking on Manage Refunds. Accounts not set up for direct deposit will have the refund check mailed to the permanent address on file with the college. Refunds will be processed within 10 days after aid disburses.
How do I pay my bill if I am no longer enrolled at the college?
How do I pay my bill if I am no longer enrolled at the college?
Students who are no longer enrolled will be offered the option to enroll in a payment plan to pay off any outstanding balance they may have with the college. The Student Accounts office will send email communication with a link to set up a payment plan to each student that is no longer enrolled at the college upon their departure. The link to sign in for payment plan details can be found here.
Please view the video below on how to access and get the most out of Self Service.
Student Accounts Tutorial.mp4
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