Everything you need to know to deliver enhanced Customer Experience
Quick Access
Outreach Escalation Matrix
Program Ownership Sheet
Brand Escalation Matrix
Indus Moment BIN List
Customer Service Dashboard
RBL Properties
Brand Redemption Steps Videos
Newly Added Brand Documents!
Masked brands documents
New Modules Added:
HDFC properties
Indusind Properties
Airtel Ratna
American Express
Payback
Axis Bank
Updates to Existing Documents
Westside validity extension process.
BPCL POS redemption steps