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Key 1: Get someone’s attention: call their name, wait for eye contact, and give a communication tap, if necessary, before speaking.
Social-Emotional Learning (SEL) Vocabulary for this key:
Eye Contact: Looking at others’ eyes when listening and talking.
Communication Tap: A light, gentle tap on the shoulder of another person as a way to get their attention.
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Key 2: Use a talking tone of voice and volume in helpful
ways instead of a fighting tone of voice.
Social-Emotional Learning (SEL) Vocabulary for this key:
Talking Voice: A calm tone of voice, slightly slowed down, at an appropriate volume that conveys respect and self-control.
Fighting Voice: A loud and hurtful tone of voice that conveys aggressiveness.
Serious Voice: low, stretched speech that communicates that your message is important. Use a serious voice when you want to send an “I mean it” message without being mean.
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Key 3: Use helpful, not hurtful, facial expressions and body language, like a talking body and eyes and friendly signals.
Social-Emotional Learning (SEL) Vocabulary for this key:
Talking Body: An open and relaxed body that conveys respect and self-control.
Talking Eyes: Relaxed and calm eyes.
Fighting Eyes: Squinty, mean eyes and a scary face.
Serious Eyes: Wide eyes and raised eyebrows that communicate that what you are saying is important. Use serious eyes when you want to send an “I mean it” message without being mean.
Talking Hand: Put your hand out palm up; use your other hand to tap your open palm; wait patiently for the person to return object; say thank you with eye contact when they do.
Friendly Signals: Using gestures and words to convey friendliness: eye contact, a head nod, smile, wave, pat on the back.
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Key 4: Choose words that help rather than hurt (for example, “I feel mad because ...” instead of “I hate it when ...”).
Social-Emotional Learning (SEL) Vocabulary for this key:
Helping Words: Positive words that resolve feelings and conflicts.
Hurtful Words: Negative or loaded words that create upset feelings.
"Ouch": Said in a soft voice with a hurt facial expression to let someone
know in a gentle, shame-free way that they hurt your feelings.
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Key 5: Redo Hurtful Moments (This Key helps us to remember to own and name our mistakes by apologizing and making things right.)
Social-Emotional Learning (SEL) Vocabulary for this key:
Own it: Bravely apologizing for unkind words and actions and taking full responsibility with no excuses; pair with “Name it.”
Name it:
Describe exactly what you said or did that was not okay.
Explain yourself (“I get bossy when I feel cranky”).
Share a unique quality about yourself (“I talk really fast when I get excited”).
Redo: To begin again, using more positive words and actions.
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Key 6: Be kind and forgiving by letting others take a redo when they make a mistake.
Social-Emotional Learning (SEL) Vocabulary for this key:
Apologize: To express regret for something said or done.
Forgive: To let go of resentment, be kind, and let people try again.
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Key 7: Assume the best of others.
Social-Emotional Learning (SEL) Vocabulary for this key:
Assume the best: Training your brain to think the best rather than assuming the worst about what others do and say.
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