A centralized glossary where you can quickly find definitions of acronyms and product terms—helping you identify the right solutions from the right suppliers for your clients.
ACH Services - Automated Clearing House services for bank transfers.
ATM - Automated Teller Machines for cash withdrawal and deposits.
AWS - Amazon Web Services cloud platform.
Access Control Systems - Systems controlling entry to restricted areas.
Accounting - Services related to managing financial records, compliance, and reporting for businesses.
Accounts Payable Automation - Software and systems that streamline invoice processing and vendor payments.
Artificial Intelligence (AI) - Systems that simulate human intelligence.
Audio/Visual Systems - Technology for presentations, sound, and video.
Azure - Microsoft's cloud computing platform.
Banking - Financial institutions offering accounts, loans, and related services.
Best Effort Internet - Non-guaranteed internet speed and reliability.
Bookkeeping - Recording daily financial transactions, including purchases, receipts, sales, and payments.
Break/Fix Repair (IT) - IT support for repairs billed per incident.
Business Coaching - Guidance for business owners to improve operations, growth, and profitability.
Business Credit Cards - Credit cards designed for business expenses and transactions.
Business Professional Services - Support services that enhance business operations and personal performance.
CCaaS - Contact Center as a Service for managing customer interactions.
CPAs & Advisors - Certified Public Accountants and professionals providing financial, tax, and business advisory services.
CPaaS - Communications Platform as a Service for integrating real-time communications.
CRM - Customer Relationship Management software.
Cable - Cable television services.
Cash Advance - Short-term borrowing against a line of credit or credit card.
Cellular Phone Service - Mobile phone connectivity and plans.
Cloud Services - On-demand computing resources hosted remotely.
Colocation (Data Center Services) - Hosting business servers in a third-party data center.
Commercial Construction - Building and renovating commercial properties.
Commercial Facility Solutions - Products and services for managing commercial buildings and operations.
Contact Center - Facilities or services managing inbound and outbound customer communications.
Content Creation - Producing media for marketing or informational purposes.
Custom App - Bespoke mobile or web applications.
Custom Software - Tailored software built for specific needs.
Cybersecurity - Measures to protect systems and data from cyber threats.
Data Services - Storage, transfer, and management of data.
Desktop Printers - Personal or office printers for small-scale printing needs.
Digital Marketing - Online marketing through various digital channels.
Digital Signage - Electronic displays for information or advertising.
Dish - Satellite TV services.
Door Access Control - Systems managing entry to secure areas.
Ecommerce - Online buying and selling platforms.
Electric - Electrical energy supply for commercial and industrial needs.
Employee Portal - Online platform for employee self-service and communication.
Employee Scheduling - Organizing staff shifts and work schedules.
Endpoint Security (Antivirus) - Software to protect individual devices from malware and viruses.
Energy - Utilities and energy supply services for commercial operations.
Ethernet/Fiber/Metro-E - High-speed wired internet connections.
Event Management - Tools for organizing and managing events.
Financial Services - Banking, lending, and monetary transaction services for businesses.
Full Point of Sale Systems - Integrated hardware and software for retail sales.
Google Cloud - Cloud computing platform by Google.
Google Licensing - Licenses for Google Workspace and related products.
Graphic Design - Creating visual content for branding and marketing.
HIPPA Compliant Software - Software meeting HIPAA privacy and security standards.
Health and Beauty - Industry-specific management software for salons, spas, and clinics.
Human Resources - Managing employee relations, benefits, and compliance.
IT (LAN Products and Services) - Information technology solutions related to local area networks and systems.
IT Professional Services - Specialized IT consulting and project services.
IT Services - Technical services for maintaining and improving IT systems.
Internet Service - Provision of internet connectivity.
Internet of Things (IoT) - Network of connected devices that exchange data to improve operations.
Inventory Management - Tracking and managing stock levels.
Invoicing System - Software for creating and sending invoices.
LAN Management - Administration of local area network resources.
Leasing - Arrangements for renting equipment or property for a fixed term.
Licensed Network Security - Licensed software solutions for protecting networks.
Line of Credit - A flexible loan that provides access to a fixed amount of funds.
Loans - Borrowed funds that must be repaid with interest.
Low Voltage Integration - Installation and integration of low-voltage systems.
MDM Security - Mobile Device Management security for controlling mobile access.
MPLS - Private network routing for secure data transfer.
Managed Desktop Printers - Outsourced management of individual printers.
Managed Endpoint Security - Managed services that secure devices like computers and smartphones.
Managed Hardware - Ongoing support and maintenance for IT equipment.
Managed Network Printers - Outsourced management of shared printers.
Managed Network Security - Outsourced monitoring and management of network security.
Managed Services (IT) - Outsourced IT support with ongoing service agreements.
Marketing - Promotional activities for businesses.
Microsoft Licensing - Licenses for Microsoft Office and related products.
Mobility - Mobile communication services.
Natural Gas - Fuel source for heating, power, and industrial processes.
Network Printers - Shared printers connected to a network for multiple users.
Payment Gateways - Services connecting online payments to merchant accounts.
Payment Processing - Handling and settling transactions for businesses.
Payment Processing Solutions - Systems for handling electronic payments.
Payroll - Managing employee wages, deductions, taxes, and related financial records.
Personal Coaching - Individualized guidance for personal and professional development.
Physical Security (Security Cameras) - Cameras and systems for surveillance and monitoring.
Point of Sale - Systems for managing retail sales transactions.
Practice Management Software - Software for managing operations in professional practices.
Prepaid Labor with SLA - Prepaid IT support hours covered by a Service Level Agreement.
Print/Copy Management - Services to control and optimize printing and copying.
Referral Partner - An individual or business that collaborates with GMS by recommending or referring potential clients. Referral Partners leverage their networks to identify businesses that could benefit from GMS's services and receive compensation or rewards for successful referrals.
Robotics - Machines designed to perform automated tasks.
SD-WAN - Software-defined networking for wide area networks.
SEO - Search Engine Optimization to improve website visibility.
Security Systems and Monitoring - Intrusion detection and 24/7 monitoring services.
Service Based Management - Software for managing service-oriented businesses.
Shopping Carts - Online systems for handling customer purchases.
SIP Trunks - VoIP connections for PBX systems.
Social Media Consulting - Advising on social media strategy and management.
Software Solutions - Custom and off-the-shelf software for business operations.
Solution Architect - A professional at GMS who designs tailored technology solutions for clients. They work closely with clients to understand their business goals and operational processes, leveraging GMS's network of vendors to present options that enhance the customer's experience.
Standalone CC Terminal - Independent credit card processing machines.
Streaming - Online video content delivery.
Structured Low Voltage Cabling - Wiring systems for communication and low-voltage devices.
T-1/PRI - Digital transmission lines for voice and data.
TV Services - Television content delivery options.
Tax Preparation - Preparing and filing income tax returns for individuals or businesses.
Telecom Aggregator - Provider consolidating services from multiple telecom carriers.
Telecommunications - Communication services for voice, data, and internet.
Time Clock - Systems for tracking employee work hours.
Traditional Telecommunications Services - Legacy phone and data services.
UCaaS - Unified Communications as a Service for integrating multiple communication tools.
Video Production - Creating video content for marketing or communication.
Virtual Assistance - Remote administrative and support services provided online.
Virtual Terminals - Web-based payment processing interfaces.
Waste/Garbage Hauling - Collection, transport, and disposal of commercial waste.
Web Design - Designing and developing websites.
Web Hosting - Providing server space for websites.
Wireless POTS Replacement - Wireless solutions replacing copper landlines.
Workforce Management - Tools and services for managing employees.