At CardConnect, we believe in the power of partnerships and are always chasing the next opportunity to leverage our payments expertise and superior solutions to serve our partners' needs in ways no one else can match.
With marketing support, dedicated tools and hands-on training, CardConnect keeps sales partners and the merchants they service at the forefront of the industry—and evolves to grow their next opportunity.
Payment Processing
POS
Payment Security
Merchant Support: 877-828-0720
Cardpointe Support: 877-828-0720
Clover Support: 855-853-8340
Partner Solutions
Did you know you can call the Agent POS Hotline to assist with real-time support requests instead of waiting for a CoPilot ticket? The POS Helpdesk was created to provide you with an elevated agent experience with its' dedicated call support team for merchant activations that'll assist with:
Nashville Downloads + TID creation
Terminal Troubleshooting
Adding or Changing Equipment
Apriva + Datawire Setups
Their hours of operation are Monday to Friday from 8:30am to 8:00pm ET. You can reach them through the agent support phone line (877.828.0730) option 3, or you can also call the POS Hotline direct at 888.211.1273