Staff & HR

• Clocking In - Paycom / Toast

• Who to Contact

• Call Outs & Attendance Policy

• Dress Code

• Roles & Responsibilities

• Employee Handbook 2022

• Benefits

• Metro Pass Program

• Referral Program

• Covid Sick Pay Leave Form/ Covid Information Form.

Marketing & Merchandising

• Signage & Flyers

• Community Board

• Seasonal Select Display (Winter 2021)

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Food & Drink

• Guest Personal Cups

• Ceramics SOP

• Pastry & Cold Case

• Shroomworks

• Sampling SOP

• Free Drip w/ Bulk Coffee

• Coffee Rotation

• Pour Over Bean Jar SOP

• Prep Item Shelf Life

• P2P Drink Audit

POS (Toast)

• Front of House Training

• Back of House Training (English // Spanish)

• Discounts

• Loyalty Program

• Uber Eats (Revel)

• Chow Now (Revel)

• Chow Now Free Drip (Revel)

All Staff Training:

• QR Code- Linkt/ree

Here are all the new Job Descriptions revised Dec 2021:

• Barista

• Shift Lead

• Assistant Store Team Lead

• Store Team Lead

• Lead Coffee Trainer

Train the Trainer:

• Train the Trainer: Cultivating Groundworkers

Training Modules:

• Coffee Knowledge

• More Coffee Knowledge

• Universal Brewing Principles

• Espresso: Foundations

• The Perfect Complement

• Building Balanced Beverages

• Tea Basics

• Bar Flow & Etiquette

• More resources by category

COVID- 19

• Daily LA County COVID-19 Updates

• Masks & Vaccinate Policy

• Vaccination Mandate for Indoor Dining 3/9/22