Welcome to the GratuityGrade$ Support Center. We’re here to help you navigate your tipping experience and ensure you're using our tools to their full potential. Whether you’re calculating a split bill or grading your service, we’ve got your back.
How does the "Grade" feature work?
GratuityGrade$ uses a proprietary algorithm to suggest a tip percentage based on specific service criteria you input (speed, friendliness, and accuracy). It takes the guesswork out of "what is fair."
Can I split the bill among multiple people?
Absolutely. On the main calculation screen, simply enter the number of guests, and the app will provide the total per person, including the calculated tip.
Does the app save my data?
We value your privacy. GratuityGrade$ operates locally on your device. We do not store your personal transaction history or financial data on our servers.
What should I do if the app crashes?
Please ensure you are running the latest version of iOS. If the issue persists, try restarting the app or reaching out via the contact form below.
Email Support: support@gratuitygrades.com
Response Time: We typically respond within 24–48 hours, Monday through Friday.
Pro Tip: When emailing support, please include your device model and a brief description of the issue to help us resolve it faster!
Current Version
4.0.0
Minimum OS
iOS 15.0+
Internet Required
No (Works offline!)
Languages
English
This document outlines the Privacy Policy and Terms of Service for the GratuityGrade$ mobile application and website. Please read these terms carefully before using our services.
At GratuityGrade$, we are committed to protecting your privacy. This Privacy Policy explains how we handle your information when you use our application.
GratuityGrade$ is designed to function with minimal data collection. We do not require you to create an account or provide personal identifiers like your name or address to use the core features of the app.
User-Provided Information: If you contact us via email for support, we will collect your email address and any information included in your message to resolve your inquiry.
Usage Data: We may collect anonymous technical data, such as device type and OS version, to help us debug issues and improve app performance.
The calculation data you enter (bill amounts, service ratings) is processed locally on your device. We do not store your transaction history on our servers.
We do not sell, trade, or otherwise transfer your information to outside parties. This does not include trusted third parties who assist us in operating our app, so long as those parties agree to keep this information confidential.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
By accessing or using GratuityGrade$, you agree to be bound by these Terms of Service.
Permission is granted to download one copy of the GratuityGrade$ app for personal, non-commercial use only. Under this license, you may not:
Modify or copy the materials.
Use the materials for any commercial purpose.
Attempt to decompile or reverse engineer any software contained in the app.
The materials within GratuityGrade$ are provided on an 'as is' basis. GratuityGrade$ makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability or fitness for a particular purpose.
In no event shall GratuityGrade$ or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the GratuityGrade$ application.
The materials appearing in the app could include technical, typographical, or photographic errors. GratuityGrade$ does not warrant that any of the materials are accurate, complete, or current. We may make changes to the materials at any time without notice.
These terms and conditions are governed by and construed in accordance with the laws of your jurisdiction, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
If you have any questions about these policies, please contact us at support@gratuitygrades.com.
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