CRM Assistant

About the position

We are looking for an organized, detail-oriented person with a strong desire to grow in the CRM and Marketing field to support our communication and relationship initiatives with our customer and lead base.

Your main responsibilities

• Support the execution of email marketing, WhatsApp, SMS, and other channel campaigns, as well as automated message flows and CRM communications using the HubSpot platform;

• Perform list segmentation and maintain the database;

• Monitor campaign performance metrics and generate simple reports;

• Ensure all communications meet quality standards and are error-free;

• Assist with updating customer data in the system;

• Collaborate with the Marketing, Customer Experience, and Sales teams to maintain a strategic communication flow with our customers and leads.

Minimum knowledge, skills and abilities required

• Advanced English;

• 1+ years of experience with CRM tools (HubSpot, Salesforce, Braze, RD Station, or similar) and similar positions;

• Organization, responsibility, and attention to detail to avoid errors in message content, list segmentation, and result analysis;

• Comfort working with numbers and basic data analysis;

• Good written communication and willingness to work as part of a team;

• A curious mindset, with interest in learning about CRM, marketing, customer journey, and message automation;

You’ll stand out if you…

• Have worked in a startup or fast-scaling environment;

• Speak other languages, such as Spanish;

• Have experience with email marketing.

What you’ll find here

• A true builder’s environment, with autonomy and real ownership;

• Space to test ideas, fail fast, and learn even faster;

• A high-performing team and challenging, meaningful projects;

• The opportunity to grow with the company and leave your mark;

Benefits you will have

• Monthly Self-Development Budget including language courses (EN, SP and PT);

• PTO balance;

• Home office supply budget;

• Sick hours policy;

• Individual development programs;

• Bereavement policy;

• Parental and marriage leave policy;

• Referral bonus;

• Equipment to work.

Schedule

Mon - Fri 9:00 am - 5:00 pm (East-time)

The position is full-time, which means that you must be available every working day between 9 am and 5 pm EST due to time-zone changing according to Daylight saving time in the United States.

Type of recruitment

Remote (LATAM countries)