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Section 1: Employment Contract
Section 1: Employment Contract
Question: What are the differences between definite term and indefinite term contracts?
Answer:
Term: Definite term contracts last up to 36 months, while indefinite term contracts have no fixed duration.
Notice period requirements vary:
+ Contracts under 12 months: at least 3 days' notice.
+ Contracts from 12 to 36 months: at least 30 days' notice.
+ Indefinite term contracts: at least 45 days' notice.
Question: How many times can I renew my Definite-term Labor Contract?
Answer: You can renew your definite-term labor contract once. After two definite-term contracts, a transition to an indefinite-term labor contract is required if employment continues.
Question: Can I sign an Indefinite-term Labor Contract at the beginning?
Answer: Yes, it's possible to sign an indefinite-term contract initially, based on mutual agreement and company policy.
Question: What are the notice periods for resignation or contract termination by the company?
Answer:
- Indefinite-term contract: at least 45 days.
- Definite-term contract (12 – 36 months): at least 30 days.
- Definite-term contract (under 12 months): at least 3 working days.
Notice periods can be adjusted if agreed upon by both parties, either at contract signing or at the announcement of resignation/termination. If no agreement is reached, legal requirements apply.
Question: Is an e-signed contract as legally valid as a physical contract?
Answer: Yes, e-signed contracts have the same legal standing as physical ones, in line with electronic transaction laws. For hard copies, requests can be made to the Glints Team at vn-managed-talent@glints.com.
Section 2: Social Insurance (SHUI)
Section 2: Social Insurance (SHUI)
Question: Is Social Insurance compulsory?
Answer: Yes, participation in Social Insurance, covering Social, Health, and Unemployment Insurance (SHUI), is mandatory for both employers and employees.
Question: What benefits does Social Insurance provide?
Answer: Benefits include Health, Unemployment, Illness, Maternity, Labor Accident, Retirement, and Death Severance, funded by Social Insurance contributions.
Question: How do I apply for social insurance severance?
Answer: Contact us via vn-managed-talent@glints.com for guidance specific to your situation. Additional information is available on the Vietnam Social Security website.
Question: What are the monthly Social Insurance contribution rates?
Answer:
- Employers contribute 23.5% of gross monthly salary.
- Employees contribute 10.5%.
*Contribution caps are set by the government, with current caps based on statutory pay rates and regional minimum wages.
5. Question: How can I track my Social Insurance history?
Answer: Use the VssID app, developed by Vietnam Social Security, for digital access to your Social Insurance history.
Section 3: Personal Income Tax (PIT)
Section 3: Personal Income Tax (PIT)
Question: Why are PIT deductions made monthly?
Answer: PIT deductions, required by law, are taken from your salary to contribute to the State Budget.
Question: How is PIT calculated?
Answer: PIT is calculated monthly using progressive rates (5% to 35%) for contracts of 3 months or more, or at a 10% flat rate for others. Annual finalization may adjust the owed or refundable amount.
Question: Can Glints handle PIT finalization for me?
Answer: Glints can finalize PIT for employees with a current Labor Contract and a single income source from Glints. Instructions are provided annually in December.
Question: When are tax finalization results received?
Answer: Results are typically received from the Tax Authority in April.
Question: How do I find my tax code?
Answer: Your tax code, a unique identifier, can be checked on the specified tax authority platform (here).
Question: Who qualifies as a dependent for tax purposes?
Answer: Dependents, including certain family members and others under your care, must meet specific income and capability criteria.
Question: How do I register a dependent?
Answer: Registration requires specific documentation. Employees under a Labor Contract should contact Glints for guidance; others must register directly with the Tax Department.
Section 4: Leaves
Section 4: Leaves
Question: How can I apply for leave?
Answer:
Use 1Office if your manager has an account.
Otherwise, secure manager approval and then inform Glints via 1Office with approval attached.
Question: Why must leave be booked on 1Office?
Answer: Glints maintains accurate leave records for payroll, necessitating booking on 1Office for all approved leave.
Question: How do I track my annual leave balance?
Answer: Your balance is viewable on 1Office, or your company's system if managed directly.
Question: What are the Public Holidays?
Answer: The VN Labor Code specifies 11 days, including:
Calendar New Year Holiday: 1 day (January 1st)
Lunar New Year Holidays: 5 days (typically in January or February)
Victory Day: 1 day (April 30th)
International Labor Day: 1 day (May 1st)
National Day: 2 days (September 2nd and the preceding or following day)
Hung Kings Commemoration Day: 1 day (the 10th day of the third lunar month, typically in March or April)
Question: Are there other types of paid leave?
Answer: Yes, personal paid leave is available for specific family events:
Marriage: 3 days
Marriage of your biological or adopted child: 1 day
Death of your biological or adoptive parent, death of your spouse’s biological or adoptive parent, or death of your spouse, biological, or adopted child: 3 days
Question: Can I take unpaid leave?
Answer: Yes, after negotiating with your manager and informing Glints.
Question: Can I cash out unused Annual Leaves?
Answer: Yes, discuss with your manager and inform Glints to proceed with encashment or usage before your Last Working Day.
Section 5: HRM system
Section 5: HRM system
Question: Is HRMS accessible on mobile?
Answer: Yes, HRMS 1Office is accessible on various devices. Refer to the User Manual for guidelines here.
Question: What if I forget my HRMS password?
Answer:
- Retrieve via personal email or
- Contact the administrator at vn-managed-talent@glints.com for assistance.
Question: Can I update personal information in HRMS?
Answer: Yes, adjustments can be made on the Personal Profile page, subject to administrator review.
Question: How can I check my payslip on HRMS?
Answer: Monthly payslips are accessible on the Payroll page of the HRMS platform.
Question: Do I need to check in and out on HRMS?
Answer: Company policy dictates check-in/out requirements. If unsure, consult your manager or Glints for guidance.
Section 6: Reimbursement/claim
Section 6: Reimbursement/claim
Question: Are invoices required for reimbursements?
Answer: Yes, valid invoices are necessary for all claims, with specific requirements based on the type of expense. If you cannot provide invoices as instructed, the claim amount will be subject to PIT deduction before payout.
Question: What information is needed on a red invoice for Glints?
Answer: Required information includes Glints' company name, address, and tax code:
Company name: CÔNG TY TNHH GLINTS VIỆT NAM
Address: Tầng 6, Số 100, Đường Nguyễn Thị Minh Khai, Phường Võ Thị Sáu, Quận 3, Thành phố Hồ Chí Minh, Việt Nam.
Tax code: 0316168834
Question: How do I submit a reimbursement claim?
Answer: Send an approved email request to vn-managed-talent@glints.com with the claim amount and required documentation.
Section 7: Others
Section 7: Others
Question: How do I obtain an Employment Certificate?
Answer: Notify The Account Operations Team via vn-managed-talent@glints.com with your request details for processing.
This revised guide ensures clarity, consistency, and easy navigation for the readers, addressing their potential questions and concerns comprehensively.
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