FAQs

Frequently Asked Questions

Q: How can I add another child to my account? How can I add another school to my account?

A: If you wish to add another child to your account, first ensure district office has your up-to-date contact information AND that you are associated with your child within PowerSchool. Parent Square will always reflect the most current information we have received. If you need to update that information send an email to ParentSquare@glencoveschools.org 

Q: How do I change my password?

A: Please go to https://www.parentsquare.com/signin and click "Forgot Password." Put in your email or phone number and you will be sent a link to reset your password. 

Q: Is it possible to contact my child's teacher privately?

A: Contact your child's teacher privately by using our direct messaging tool. On the home page, click on "Messaging" in the left sidebar. From there, you can send a direct message to your child's teacher(s) that only you and that teacher can see. 

Q: English is NOT my first language. How can I receive content in my native language? 

A: Language settings are set by the home language preference within PowerSchool. If you would like to change your language preference, you can do so by contacting us at ParentSquare@glencoveschools.org. 

Q: Will I be able to send permission slips and other forms through Parent Square?

A: We are phasing this features of Parent Square in. You will notice more features of Parent Square such as forms and permission slips getting introduced throughout the 23-24 school year. 

Q: I am currently using Parent Square as a teacher in a different school district. How do I use Parent Square at Glen Cove and continue to use Parent Square in my otherdistrict?

A: If you prefer to use the App with both your work and Glen Cove accounts, we recommend that you merge the accounts together. If you would like to keep the accounts separated, you can log into Parent Square using your email or phone number on file. 

How to Merge Accounts

1. Log in to your main Parent Square account.

2. Click your name in the upper right and select My Account.

3. Click Combine with another account.

4. If there are any accounts matching your verified emails, you will see a page appear with information to combine the accounts.

You will then be able to toggle between your work account and your Glen Cove account!