Jolene Taylor

Jolene Taylor is a retired U.S. Air Force veteran currently pursuing a Bachelor’s degree in Information Technology with a focus on Cybersecurity. She brings over 20 years of experience in operations, technical systems, and administrative support. Jolene currently works at Flint Energies, supporting organizational operations while continuing to expand her technical skill set. She is focused on transitioning into the cybersecurity field, with an interest in problem-solving and protecting information systems.

Jolene Taylor

Kathleen, GA
(478) 508-6963 | jolene.taylor.n12@gmail.com
LinkedIn: https://www.linkedin.com/in/jolene-taylor-72906818a/

Professional Summary

Jolene Taylor is a retired U.S. Air Force veteran with over 20 years of experience supporting senior leadership in operations, technical systems, and mission-critical environments. She currently serves as an Executive Assistant at Flint Energies while pursuing a Bachelor’s degree in Information Technology with a focus on Cybersecurity. Her background combines military precision with civilian operational support, emphasizing data integrity, compliance, and efficient process management. Jolene is focused on transitioning her experience into the cybersecurity field.

Education

Georgia Southern University – Statesboro, GA
Bachelor of Science in Information Technology (Cybersecurity)
Currently Enrolled

Community College of the Air Force – Montgomery, AL
Associate of Applied Science, Air and Space Operations Technology
Associate of Applied Science, Instructor of Technology and Military Science

Certifications:

• Paraprofessional Certification

• Occupational Instructor Certification

Professional Experience

Executive Assistant

Flint Energies – Warner Robins, GA
March 2025 – Present

• Coordinate cross-departmental operations including service orders, solar applications, and inspection records

• Maintain and manage databases, shared files, and reporting systems

• Support internal operations and member services through accurate documentation and tracking

• Ensure confidentiality and compliance when handling sensitive data

Special Education Paraprofessional

Houston County Board of Education – Perry, GA
September 2020 – March 2025

• Developed structured systems for documentation, organization, and learning support

• Coordinated communication between educators, students, and parents

• Tracked progress and maintained detailed records to support performance outcomes

• Maintained confidentiality in sensitive environments

Independent Benefits Advisor

AFLAC – Macon, GA
October 2019 – September 2020

• Consulted with business owners to design customized employee benefits solutions

• Delivered presentations to increase client engagement and understanding

• Built strong client relationships through clear communication

Airborne Battle Management Systems Operator / Instructor / Unit Deployment Manager

United States Air Force
July 1999 – September 2019

• Operated complex mission systems and performed real-time data analysis

• Managed high-priority operations requiring coordination and decision-making

• Developed and delivered training programs to improve team performance

• Ensured compliance with policies, procedures, and operational standards

• Identified process improvements to increase efficiency and effectiveness

• Managed personnel and maintained operational readiness

Skills

• Operations & Process Management

• Data Tracking & Documentation

• Information Security & Confidentiality

• Technical Systems & Analysis

• Training & Instruction

• Communication & Coordination

• Problem Solving & Critical Thinking

References

Available upon request