productivity Toolkit

Email and productivity suite, file storage, project management, video/tele conferencing

Alternatives: Office 365, Zoho

Remote/cloud managed devices

Inventory control

Alternatives: Thin clients such as Wyse, or open source models such as ThinStation

Project management and Kanban

Customer service, inventory, HR, sales, product design

Alternatives: Airtable, Monday, Asana, Teamwork Projects, Office 365

Video, voice, and text communications

Q&A, polls, closed captioning, and screen sharing

Alternatives: Zoom, Teams, Skype, Discord, Webex

Simple and easy to deploy websites

Intranets and Wikis

Internally or externally facing

Alternatives: Squarespace, WordPress, Weebly

Tracking website usage, traffic

User demographics, new/repeat users

Tracking internal sites such as captive portals

Alternatives: Heap, FoxMetrics, StatCounter

Current GPLS platform is osTicket

Host free, open source version or cloud hosted application

Task tracking, communications, workflow triage

Alternatives: Jira Services Desk, Teamwork Desk, Zoho Desk

Complex surveys

Alternatives: SurveyMonkey

Basic surveys

Alternatives: JotForm, SurveyMonkey

Publish to the public

Resource tracking and management

Link to virtual meetings and resources

Alternatives: Office 365, Zoho

Inventory control

Process tracking

Basic workflow/project management

Alternatives: Office 365, Zoho

Project management and Kanban

Customer service, inventory, HR, sales, product design

Alternatives: Airtable, Monday, Asana, Teamwork Projects, Office 365

Remote device management

Remote support

Inventory

Alternatives: Teamviewer, GoToMyPC, RemotePC, ZohoAssist

Current GPLS platform is osTicket

Host free, open source version or cloud hosted application

Task tracking, communications, workflow triage

Alternatives: Jira Services Desk, Teamwork Desk, Zoho Desk

Signatures & signature workflows

Integrates with G Suite

Alternatives: Adobe, SignRequest

Video, voice, and text communications

Q&A, polls, closed captioning, and screen sharing

Alternatives: Zoom, Teams, Skype, Discord, Webex

Host training materials

Track views and issue certificates

Login/password protection

Free video hosting

Track views

Create shared channels

Auto-captioning for accessibility

Great for board meetings, training, and webinars 

Video, voice, and text communications

Q&A, polls, closed captioning, and screen sharing

Alternatives: Zoom, Teams, Skype, Discord, Webex