Troubleshooting

Use the dropdown under the title of the problem you need help with 

Accessing your Student Accounts

Student Email

link: Student Email

Use the link above. 

Your email address will look like this: firstname.lastname@student.sd73.bc.ca

Username: firstname.lastname

Password: sd and student number for example: sd1234567

My Ed

To login follow this link:   

https://www.myeducation.gov.bc.ca/aspen/logon.do 

Username for MyEd is your student email

Password: is a unique password you created 


GEDU

U s e r n a m e: firstname.lastname@gedu.sd73.bc.ca

For example: luke.skywalker@gedu.sd73.bc.ca  

P a s s w o r d: sd and student number

For example:  sd01234567   

To use GEDU account, you must use the Chrome browser on any computer or a Chromebook or Chrome apps on an ipad.

Troubleshooting

On the toolbar in Chrome, click on the 3 dots in the top right corner of the page. This will take you Chrome settings (2nd to last choice in the drop down menu).

Often students save passwords for email and My Ed.  These programs have high standards for security, so if usernames and passwords are saved, these programs are going to be deactivated regardless of how many times they are reset.