Frequent Asked Questions

Accounting

Late Payment Fees

A $25 late payment fee (a late charge) is charged when payment is not received by the payment deadline. In order to avoid late fees, ensure that you pay your invoice amount by the due date. A $25 late payment fee will be incurred each month an invoice remains past due. Additionally, a suspension of services may occur for delinquent accounts until they are brought current.

Delinquent Accounts

Delinquent accounts may incur a suspension of services until the account is made current.

Acceptable Forms of Payment

For your convenience, we accept the following forms of payments online:

Online credit card payments are accepting by clicking the link located on your invoice issued to the email address provided on your account. You may process a credit card payment from either your desktop PC or through your mobile smartphone device for a specific invoice or you may set up recurring payments for all future invoices.

Additionally, we also accept a company check made payable to Gardner's Cleaning. Please ensure to note the specific invoice # on your check so that it may be recorded correctly to your account.

Credit Card Authorizations - Recurring Payments

A Credit Card Authorization Form must be completed for requests to process recurring payments on an account.

Credit Card Authorization Form is listed below. Once completed, the form can be returned by one of the following methods:

• By email to accounting@gardnerscleaning.com
• By fax to (951) 934-0520

**Please know that you may either digitally sign or print and sign with pen.

Cancelling a Recurring Payment

To cancel a recurring payment, please email accounting@gardnerscleaning.com with your request. Cancellations will be processed within 24-48 hours of receipt.

Contact Us - Questions?

You may contact us through one of the options listed below.

Phone Inquiries

Our offices are available daily from MON-FRI: 8AM-8PM PT | SAT: 8AM-3PM PT at our toll free number: (877) 360-9160

Have an urgent need? TXT us at (951) 934-0514 and be sure to include your business name and contact information and any pertinent details so we can assist you promptly.

Accounting Inquiries

Click the Call Now button below from your mobile device to place a call to our Accounting department or call us at (877) 360-9160, ext. 102.

Facebook Messenger @gardnerscleaning

Messenger codes make it easy to start conversations with us. To get in touch, simply scan the code below using the Messenger app or click here.

Email Inquiries

For accounting questions, please email accounting@gardnerscleaning.com.

For sales inquiries, please email info@gardnerscleaning.com.

For website issues, please email webmaster@gardnerscleaning.com.

Communication and Accounting Notifications

To ensure you receive our business communication and invoices through our automated accounting system please white list "@waveapps.com" and "@gardnerscleaning.com".