Dear GAA Parents,
Withdrawal process
As we look ahead, we are aware that a few families may be leaving the country over the Winter Break. We would like to inform you of the withdrawal process at GAA.
If you intend to withdraw your child from GAA please follow the below process:
1. Log in through OASIS
Please complete the online transfer through GEMS OASIS system https://oasis.gemseducation.com/General/Home.aspx using your GEMS username and password. If you do not recall your password, you are able to click “reset password” and a temporary password will be sent to the primary email that we have on record.
If you continue to have difficulty with logging in, and require a password reset, any member of our Admissions team will be able to reset your password and provide you with new credentials.
2. Clear all Accounts
During the last two weeks prior to your child’s withdrawal from school, please ensure that all accounts are clear. This means returning all library and text books, returning the family passes, returning any IT equipment or musical instruments and ensuring outstanding fees are cleared in all departments. Please note, that we will not be able to issue a withdrawal package unless all accounts are cleared.
If you have questions about what remains outstanding, please contact registrar_gaa@gemsedu.com
Please consult our website or Accounts Office for the refund policy.
3. Transfer Documentation
Documents will only be prepared on request. If you are in need of any transfer documentation, please inform the Admissions Office of your requested documents 2 weeks in advance. If the student account has been cleared, the transfer documentation will be available on the last date of attendance. You are welcome to collect these documents from the admissions office between 7:30am-4:30pm during regular working days. Please understand that we will not be able to release any documentation prior to the last date of attendance.
Please note that 1st term report cards will be released at the end of Jan. These report cards will be sent directly to parents via email.
For further clarification, please do not hesitate to contact our Admissions office at registrar_gaa@gemsedu.com.
Kind regards,
GAA Admissions Team