Sweet Frog Frozen Yogurt – Summer Job
Position: Team Member
Duration: Summer of 2022
As a team member at Sweet Frog, I was responsible for assisting customers, maintaining cleanliness, handling cash register transactions, and ensuring a welcoming environment. I gained valuable customer service experience by interacting with diverse individuals, improving my communication skills, and developing a strong work ethic. This role also enhanced my ability to multitask and work efficiently in a fast-paced environment.
Skills Gained:
Customer service and interpersonal communication
Cash handling and register operations
Time management and multitasking
Teamwork and adaptability
Tavern On The Lake – Restaurant Hostess
Position: Hostess
Duration: December 2022 - Feb. 2024
In this role, I managed guest seating, coordinated reservations, and ensured a smooth dining experience for all customers. I developed strong organizational and problem-solving skills by efficiently managing the waitlist and accommodating guest needs. Additionally, I strengthened my ability to work under pressure during peak hours while maintaining a positive and welcoming demeanor.
Skills Gained:
Organization and time management
Strong verbal communication
Conflict resolution and problem-solving
Ability to remain calm under pressure
Red Robin – Restaurant Hostess
Position: Hostess
Duration: March 2024 - September 2024
As a hostess at Red Robin, I greeted guests, managed table assignments, and worked closely with the restaurant team to ensure smooth operations. I further improved my customer service skills and learned how to handle high-volume situations efficiently. This experience reinforced my ability to work in a team-oriented environment and strengthened my multitasking abilities.
Skills Gained:
High-volume customer service experience
Strong organizational and time management skills
Collaboration with a team
Conflict resolution and guest satisfaction
Sephora at Kohl’s – Part-Time Beauty Advisor
Position: Beauty Advisor
Duration: September 2024 - Current
As a Beauty Advisor, I assisted customers in finding the right beauty products, provided personalized recommendations, and educated clients on skincare and makeup techniques. This role helped me develop in-depth product knowledge, strengthen my sales skills, and enhance my ability to build rapport with customers. I also learned the importance of active listening and tailored customer service in a retail setting.
Skills Gained:
Sales and product knowledge
Customer engagement and personalized service
Active listening and communication skills
Attention to detail and trend awareness