DEVICE TROUBLESHOOTING
Use the tips below to fix minor Chromebook issues.


Before you try anything else,

RESET YOUR CHROMEBOOK!

On your Chromebook's keyboard, press and hold Refresh and tap Power.
When your Chromebook starts up, release Refresh.

This fixes most minor Chromebook issues.


Sound Issue

Black Screen

I can't hear any sound, even with headphones.
My Chromebook is fully charged, but the screen keeps turning black.

Internet Issue

Website Issue

My Chromebook isn’t connected to the internet.
My Chromebook says it's connected to RISDStudent, but I can't get any web pages to pull up.

Screen Orientation Fix

Restoring Touchscreen

Screen Colors Issue

Proxy Issue

Proxy Settings.webm