Student Device Help Site

Device FAQ

Sound Issue

Copy of I can't hear any sound, even with headphones.

Black Screen

Copy of My Chromebook is fully charged, but the screen keeps turning black.

Internet Issue

Copy of My Chromebook isn’t connected to the internet.

Website Issue

Copy of My Chromebook says it's connected to RISDStudent, but I can't get any web pages to pull up.

Screen Orientation Fix

Restoring Touch Screen

Screen Color Issue

Proxy Issue

Proxy Settings.webm

Report abuse