MSP-MSU-IIT-INTRO INTRODUCTION
1.0 Purpose
2.0 Content
MSP-MSU-IIT-ORG THE ORGANIZATION
1.0 Brief History of the University
2.0 Organizational Structure
3.0 Functions and Responsibilities
MSP-MSU-IIT-SSC SYSTEMS STRUCTURE AND CONTROLS
1.0 Structure of the Management System
2.0 Clause Applicability
3.0 Application and Approval
4.0 Sites within the Scope
5.0 Issue Status
6.0 Distribution
7.0 Changes/Revision
8.0 Confidentiality Clause
9.0 Terms and Definitions
10.0 References
MSP-MSU-IIT-CTO CONTEXT OF THE ORGANIZATION
1.0 Vision
2.0 Mission
3.0 Goals
4.0 Articulation of Mandate
5.0 Internal and External Issues
5.1 SWOT Analysis
5.2 Monitoring and Review
6.0 Interested Parties
6.1 Needs and Expectations
7.0 Scope of the Management System
8.0 Process Identification
9.0 Process Approach
10.0 Documentation Management
10.1 General
10.2 Document Management
MSP-MSU-IIT-MAL MANAGEMENT AND LEADERSHIP
1.0 Management Commitment
2.0 Customer Focus
3.0 Quality Policy
4.0 Roles, Responsibilities and Authorities
4.1 QMS Roles and Responsibilities
1.0 Strategic Direction
1.1 The Overall Planning Framework
2.0 Risks and Opportunities
3.0 Process Controls and Quality Objectives
4.0 Planning of Changes
4.1 Change Management
4.2 Changes to Processes
4.3 Changes to Process Outputs
4.4 Changes to Documentation
1.0 Resources
2.0 General
3.0 People
3.1 Human Resource
4.0 Infrastructure
5.0 Work Environment
6.0 Monitoring and Measuring Resources
7.0 Organizational Knowledge
8.0 Competence
9.0 Awareness
10.0 Communication
10.1 Information Technology Resources
11.0 Documented Information
1.0 Operational Planning and Control
2.0 Requirements for Products and Services
2.1 Customer Communication
2.2 Determination of Requirements
2.3 Review of the Requirements
2.4 Curriculum Design, Development and Review
3.0 Control of Externally provided process
3.1 Procurement
4.0 Production and Service Provision
4.1 Control of Production and Service Provision
4.2 Identification and traceability
4.3 Property Belonging to Students or External Providers
4.4 Preservation
4.5 Pre-graduation Activities
4.6 Post-Delivery Activities
4.7 Process Change Control
5.0 Release of Products and Service
5.1 Release of Products
6.0 Control of Non-conforming Outputs, Products, and Services
6.1 Control of Non-conforming Outputs
MSP-MSU-IIT-PEV PERFORMANCE EVALUATION
1.0 Monitoring, Measurement, Analysis and Evaluation
2.0 Customer Satisfaction
3.0 Internal Audit
4.0 Management Review
1.0 General
2.0 Non-conformity and Corrective Action
3.0 Continual Improvement