When to Use This Guide

• Interpersonal: conflicts with teammates or the Liaison

• Technical: unclear tasks, integration failures, tool issues

• Ethical: academic integrity, research ethics, sponsor demands

• Other: anything affecting your ability to participate fully and safely

Step-by-Step Guide

• Do not share internal team or personnel problems with the Liaison; bring those concerns to your Team Lead or Faculty Advisor.

• You are never expected to handle serious problems on your own.

• This process is flexible! Skip steps if you need to for your safety or well-being.

1. Try to Clarify the Problem

• What exactly is the issue?

• Who or what is involved?

• Would this be a quick fix, or is it part of a broader trend?

If you're unsure how to define the problem, continue to Step 2.

2. Talk to Your Team Lead

The TL is normally the first stop for most issues involving

• team dynamics;

• task allocation;

• team coordination.

They may be able to resolve the problem or involve the Faculty Advisor.

3. Talk to Your Faculty Advisor

The Faculty Advisor is a good choice if:

• The problem is technical, ethical, or related to the Liaison;

• You are uncomfortable speaking about the topic with the TL;

• The TL was not able to help.

Examples:

• The Liaison has unrealistic expectations.

• You’re unsure how to communicate a project setback.

• You’re concerned about an ethical issue.

Your Faculty Advisor is your primary academic support during Clinic.

4. Talk to a Clinic Director

You can go to any of the Clinic Directors about:

• persistent or unresolved problems;

• issues involving the Faculty Advisor;

• other issues affecting the project or your participation. 

5. Reach Out Beyond Clinic if Needed

If you're:

• Uncomfortable with any of the above steps

• Facing a personal, academic, or safety-related concern

Contact:

• Any trusted faculty or staff

• a Department Chair

• the Dean of Students Office

If you are concerned about a student’s wellbeing, submit a Mudders Care for Mudders report or contact the Division of Student Affairs.

You are never alone—support is always available.

College Resources

www.hmc.edu/wellbeing/resources

www.scrippscollege.edu/student-services/carescripps

www.cmc.edu/student-life/health-and-wellbeing

www.pitzer.edu/offices/mental-health-well-being

www.pomona.edu/students/wellness

Overall Student Resources from TCCS

services.claremont.edu/student-services