Housing & Utilities

Call your utility companies, credit card companies, and other lenders

Let folks know that you are impacted by the Coronavirus Pandemic. Seattle won’t shut off water and electricity services during this emergency and others may follow their lead. Some creditors have hardship plans for when a customer is going through an emergency. Reach out to your credit card issuer, auto loan provider, or mortgage company to see what options may be available to you.

Utilities will not be Shut Off During the COVID-19 Crisis:

Seattle Public Utilities (SPU) and Seattle City Light (SCL) will keep utility services on during the COVID-19 Civil Emergency in Seattle. SPU and SCL customers who have been financially impacted by COVID-19, regardless of background or immigration status, can request a deferred payment plan with the utilities by calling (206) 684-3000.

UDP lowers Seattle City Light bills by 60 percent and Seattle Public Utility bills by 50 percent. To learn more about enrollment in UDP, call (206) 684-0268

Click on the underlined text to be forwarded to the website.

PSE will temporarily not be disconnecting customers, will waive late fees, and will work with customer to set up payment plans and new billing due dates.

Click on the underlined text to be forwarded to the website.

Residential Evictions

Evictions have been halted and will last for 30 days or until Seattle's coronavirus emergency ends, pending council's approval. Continue to pay rent and all bills if able. Landlords cannot serve a ‘pay or vacate’, serve a notice to terminate lease or month-to-month agreement, or file an eviction because of non-payment. Click HERE for more information.

If unable to pay:

  1. Communicate with landlord

  2. Call CLEAR at 1-888-201-1014 or senior citizens can call 1-888-387-7111