Tutoring at the Academic Success Center
Fall 2024 Service Schedule
ASC Tutoring Sessions Begin: September 3rd
Support Pauses:
Fall Break Day – October 13-15
Election Day – November 5
Thanksgiving Break – November 25-December 1
ASC Tutoring Support Ends: December 6
ASC Tutoring No Show Policy:
To ensure our tutors can support as many students as possible, a “No Show” policy is in place with ASC Tutoring. This policy prohibits students who have missed two scheduled appointments or had two late cancellations within a two-week time frame from scheduling additional appointments. This time frame is measured over a rolling period of two weeks from the first marked no-show.
Students will be marked as a no-show after 10 minutes (for a 30-minute appointment) or 15 minutes (for a 60-minute appointment). Additionally, students who cancel within 6 hours of their scheduled appointment time will be marked as a “late cancellation no-show.” Please feel free to direct any questions or concerns regarding this policy and its implementation to ASC Tutoring at tutor@clemson.edu.
Can't find your course?
Below are a few places that we encourage you to look to for assistance beyond our office
or if ASC Tutoring or Peer-Assisted Learning (PAL) are not provided for your course:
Departmental Resources: Ask your instructor and/or TA about any resources available through the department or any that may not be listed on the departmental website.
Fellow Classmates: Some of your classmates may already be hosting a study group that you could join, or they may be interested in joining a study group that you form on your own! The Study Buddies feature in CU Navigate is a great option for joining study groups. Study Buddies will appear as its own icon in the Explore navigation guide of the mobile app and between Appointments and Resources on the desktop version of CU Navigate.
Academic Coaching: Academic Coaching at the ASC allows students to see themselves, their skills, and their study habits from a fresh perspective through one-on-one sessions focused on learning and personal success strategies. Students can schedule free coaching appointments through CU Navigate.
Return to Academic Success Center Homepage.
Frequently Asked Questions
Why is appointment tutoring through CU Navigate?
While our tutors are ready and excited to support you, we want to ensure they can easily keep track of their appointments and be adequately prepared for each one. Using CU Navigate allows the tutor to get reminders about their upcoming appointments and update their availability quickly.
Can I access CU Navigate if I don't have a smartphone?
Absolutely! You can log into the desktop version here.
How do I schedule an appointment?
You can schedule your appointment through the CU Navigate platform or through the your CU Navigate app. On your laptop, once in CU Navigate, you will select the blue Schedule an Appointment button. On the app, you will select the Appointments tab. Both options will walk you through a few quick steps to assist you in scheduling an appointment with the appropriate tutor.
How can I prepare for my appointment?
Review your notes and textbook and attempt practice problems so that you have specific questions/goals ready for your tutor session. Respond to the Appointment Info Form found in your tutor's Special Instructions. This will allow your appointment to be tailored to your needs and the tutor will work to address your questions.
How do I cancel an appointment?
In your Upcoming Appointments list to the right of your screen, select the tutor appointment you wish to cancel. In the Manage my Appointment box, click Cancel my Attendance. Provide a reason for the cancellation by selecting the drop down list under Reason. Click Mark as Cancelled. *Please note that cancelling less than hour before your appointment can result in suspension of tutor appointment privileges.
Why can't I see any available appointments?
There may be a few reasons that you are unable to see appointments for your course:
There are no available appointments for the day you selected. Try selecting another date and if you still are unable to find an appointment, email tutor@g.clemson.edu.
There are no available appointments for the meeting type you selected. We recommend selecting both meeting types to view all options. If you are looking for a Virtual appointment and don't see it for the course you need, email tutor@g.clemson.edu so we can connect you to an in person tutor for virtual session. (There are a few courses for which we only have virtual tutoring at this time.)
The available times overlap with your scheduled classes or common exam time. If this is the case, please email tutor@g.clemson.edu so we can work with you to schedule an appointment.
You are currently a Clemson Bridge student. At this time, Clemson Bridge students are unable to access CU Navigate. Depending on the course, we can work with you to get connected to a tutor for an appointment. Please email tutor@g.clemson.edu.