FAQ's

We aim to ensure your satisfaction with our furniture. If you’re not completely happy with your purchase, we offer a hassle-free return policy. You may return eligible items within 20 days upon purchase of delivery, provided they are in their original condition and packaging.

Please note that custom-made or clearance items may not be eligible for returns. To initiate a return, contact our customer service team at Contact for assistance. Once your return is approved, we’ll provide further instructions and process your refund promptly.

We strive to make your shopping experience convenient and secure. We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard.

• Digital Wallets: Bkash, Nagad, Upay

• Bank Transfers: Direct bank deposits or wire transfers (subject to verification)

• Cash on Delivery (COD): Available for select locations (additional fees may apply)

Tracking your order is easy and convenient. Follow these steps:

1. Order Confirmation: After placing your order, you will receive a confirmation email with a unique tracking number.

2. Tracking Link: Click on the tracking link provided in your email or visit our website's "Track My Order" section.

3. Enter Details: Enter your tracking number and any required details to view the real-time status of your shipment.

If you encounter any issues or need further assistance, feel free to contact our customer service team at Contact We're here to help!

We take great care to ensure your order arrives in perfect condition. If your order arrives damaged, please follow these steps:

1. Inspect Upon Delivery: Check the item for damage immediately upon receiving it.

2. Document the Damage: Take clear photos of the damaged item, including the packaging.

3. Contact Us Promptly: Reach out to our customer service team within 48 hours of delivery. Provide your order details and photos of the damage.

We will work with you to resolve the issue, which may include a replacement, repair, or refund, depending on the situation. For assistance, contact us

Your satisfaction is our priority, and we’re here to ensure any issues are addressed promptly!

The delivery time for your order depends on your location and the availability of the item. Below is a general guideline:

• Standard Products: Delivered within 5 – 10 business days

• Custom or Made-to-Order Items: May take 2–4 weeks based on the complexity and production time.

• Remote Areas: Deliveries to remote or less accessible locations may require additional time.

Once your order is shipped, you will receive a tracking number to monitor its progress in real-time.