MODULE IX - Difficult situations

Lesson 1 - At the Pharmacist's

Video lesson

LESSON PLAN – At the Pharmacist's _complete .pdf

Lesson plan

9.1 - At the pharmacist's.pdf

Transcript

Video lesson

LESSON PLAN - A difficult situation_ reporting a theft or loss.pdf

Lesson plan

9.2 - Reporting an incident.pdf

Transcript

Video lesson

LESSON PLAN - A Difficult situation at the airport or train station.pdf

Lesson plan

9.3 - A difficult situation at the aiport or train station.pdf

Transcript

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