Embedded Files
ALWAYS TRY THESE STEPS FIRST WHEN TROUBLESHOOTING
ALWAYS TRY THESE STEPS FIRST WHEN TROUBLESHOOTING
--- Clear out ALL extensions that are not school related ---
--- Clear out ALL extensions that are not school related ---
Go to your Chrome 3 dots in the upper right corner, click "more tools" - click "extensions"
Delete extensions that are not school related likes games, backgrounds, cursors.
--- Clear out your internet browser ---
--- Clear out your internet browser ---
Go to your Chrome 3 dots in the upper right corner, click "more tools" - click "clear browsing" - Change the drop down to: ALL TIME -- then clear browsing
--- Reset your Settings ---
--- Reset your Settings ---
Go to your Chrome - 3 dots upper right - Advanced on left - reset settings -
click restore settings then click reset
If you have a special background, remove it
If you have a special cursor, remove it
Anything "added" to your Chromebook that is NOT school related slows it down
Do this WEEKLY!
Do this WEEKLY!
Update your Device
Update your Device
Go to your Chrome - 3 dots upper right - settings - About Chrome on left side - (Blue) Chrome OS Settings - "Check for Updates" - when done click “RESTART”
DIDN'T WORK?
DIDN'T WORK?
Try calling our Help Desk at 399-5100
Try calling our Help Desk at 399-5100
Chromebook still not working...or it is damaged?
Chromebook still not working...or it is damaged?
Please bring your Chromebook to the PSA Library (not during class time) to get it fixed.
If you are on independent studies then please email Mrs. Reilly at noelr@fsusd.org.
WIFI Troubleshooting Tips
Depends on what wifi you have and how many people are using it. Please call the Vice Principal, Mrs Lee if you are still having problems with wifi.WIFI Troubleshooting Tips
You should read from 85% to 100% - if not please call your server
-- You may need to move closer to the router
or open doors or remove large obstacles to the signal.
-- When possible, reduce the number of devices using your WIFI
network during your class
-- Those sharing the WIFI during your class time should refrain from
streaming video or doing large file uploads/downloads
-- If you have both a 2.4 Ghz and a 5.0 Ghz band of your home WIFI network,
try the other one (the 2.4Gz band has a longer range,
but the 5Gz band can be faster).
-- If you have a sibling who is streaming or other intensive use,
collaborate to make sure you are on different bands.
You may need to restart the router (let others know, as the signal will be lost)
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