If your child has not used email on their iPad, they must set up an EASY to remember passcode on the iPad. Use 123456 or 111111.
Tutorial to set up passcode
If you click accept on the meeting invitation, the email will disappear and the join code goes to an event on their Outlook Calendar.
SUGGESTED for non-tech savvy individuals: Leave the email and do not click accept. This way they open the email to find and click join.
Tutorial to Access "Join Teams Meeting" Link
Tutorial to Join a Teams Meeting
Make sure the device is connected to internet
Note: slow internet could impact the quality of video and sound
Must click the “Join a Teams Meeting” link in the Email or Outlook Calendar to access the meeting.
CAN NOT login to the Teams app on the iPad
The student’s camera isn’t working:
Check to see if you are using Safari browser- this will block the camera and microphone. You must use Chrome to join the meeting.
Check camera on their iPad by click the "Camera" app. If you CAN NOT see yourself, ask your teacher to submit a Tech Ticket with your device number
Check to see if the mic and camera settings are turned on
Restart iPad
The student’s mic isn’t working:
Check to see if you are using Safari browser- this will block the camera and microphone. You must use Chrome to join the meeting.
Check Audio Source Being Used: Under your Profile area, select Settings. Then, select Devices. You can see which audio sources are selected and use the pull down to select the right option.
Check to see if the mic and camera settings are turned on