Restarting & Hard Resetting a Chromebook

How to Restart a Chromebook

1. Press and hold the Power button.

2. The screen dims, and a pop-up appears. Click the Power Off button.

3. Press the Chromebook's Power button to turn it back on.

How to Hard Reset a Chromebook

1. Turn off the Chromebook by holding down the Power button.

2. Press and hold the Refresh button and then tap the Power button.

3. Once the Chromebook starts, release the Refresh button.

If the suggestions above do not fix your issue/s please complete the Student Device Incident Reporting Form to have your device repaired.