Trouble Shooting

If you receive this message when logging into Clever, click Log in with a different account. Then, log in with your child's school email address and password found in Genesis Parent Portal.

To locate your child's password in Genesis Parent Portal, click here.

Incorrect Username format

Correct Username format

If you are not able to log in to Clever,

make sure you are including

Incorrect password?

Password must have a period at the end

If your elementary child's password is not working, try adding a period to the end of the password.