Accessing Technology & Troubleshooting




To locate your child's password or student ID #, in Genesis Parent Portal, click here.

For information on joining a zoom meeting, click the link below.

Using Google Chrome Extensions

If you have a district Chromebook: You will be able to access any extensions on a chromebook when you log in.

If you are using a home device other than a chromebook: you will have to launch the chrome browser and log into chrome. The extensions will then load.

We use several Don Johnston extensions, such as Snap & Read, Co-writer, Word Bank )

For more information about these extensions, please visit the Don Johnston site.




iPAD Basics

Trouble shooting



If you receive this message when logging into Clever, click Log in with a different account. Then, log in with your child's school email address and password found in Genesis Parent Portal.

Incorrect Username format

Correct Username format




If you are not able to log in to Clever,

make sure you are including @ftsk8.org

Incorrect password?

Password must have a period at the end

If your elementary school child's password is not working, try adding a period to the end of the password.