Delivery & Returns
Delivery
At Dior, we are committed to providing you with a seamless shopping experience. We offer various delivery options to suit your needs:
Standard Delivery: Delivered within 10 business days.
Express Delivery: Delivered within 5 business days.
Next-Day Delivery: Available for orders placed before 7.00pm, Monday to Friday.
Shipping fees are calculated at checkout based on your location and the selected delivery method. Orders will be processed and shipped on business days (Monday to Friday, excluding holidays).
International Delivery: We proudly offer international shipping to select countries. Delivery times and fees may vary based on the destination.
Returns
We want you to love what you ordered! If you're not completely satisfied with your purchase, you can return it within [insert number] days from the date of delivery.
Eligibility for Return: Items must be unused, in their original condition, and with all tags intact.
How to Return: To initiate a return, please visit our returns page [insert link], where you'll find instructions on how to send back your items.
Exchanges: Unfortunately, we do not offer direct exchanges. If you'd like a different item, please return your original purchase and place a new order.
Refunds: Once your return is received and inspected, we will process your refund to the original payment method. Please allow 2 business days for the refund to appear.
If you have any questions or need assistance, please don’t hesitate to contact our customer service team here.