Florida Virtual School's Student Services Department, encompasses programs and professionals that provide prevention and intervention services to students in grades K-12. Services center around students’ skill development and is delivered by an integrated team of student services professionals who are uniquely trained to address the academic, personal/social, and mental health needs of all students.

Florida Virtual School's Student Services team is comprised of Certified School Psychologists, Certified School Social Workers and Licensed Mental Health Counselors. These professionals work to meet the unique mental health needs of students by providing Brief Solution Focused Counseling and linking families to outside services.

Our team works collaboratively with school based counselors and administrators to help meet the unique social/emotional and mental health needs of students. We also believe parents/guardians are an integral part of meeting the student's needs and our team encourages students to discuss issues relating to their well-being with parent(s)/guardian(s).

In crisis?
Need to talk to someone?



Call or text 988

or chat 988lifeline.org


Text “HOME” to 741741

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Good mental health is critical to a student’s success in school and life. Research suggests that students who receive social–emotional and mental health support shows:

  • Academic improvement

  • Increase in self-image & resiliency skills

  • Decrease in emotional distress

  • Improved students’ sense of connection & well-being

Mental health is not simply the absence of mental illness but also encompasses social, emotional, and behavioral health and the ability to cope with life’s challenges. Left unmet, mental health problems are linked to costly negative outcomes such as academic and behavior problems, dropping out, and delinquency.

Mental Health Counseling Goals

  • Reduce the risk of individuals in a crisis situation doing harm to themselves or others

  • Assess students’ mental health wellness

  • Connect students and families to mental health services

  • Provide crisis counseling in the event of a death or trauma

  • Conduct workshops for parents and students

  • Provide small group and individual counseling sessions using evidenced based interventions

  • Assist students in processing their emotions


School psychologists help children and youth succeed academically, socially, behaviorally, and emotionally. They collaborate with educators, parents, and other professionals to create safe, healthy, and supportive learning environments that strengthen connections between home and school for all students. School psychologists provide counseling, social skills instruction, and mentoring for students struggling with academic, social, emotional, and behavioral difficulties. They assist with problem solving to increase student achievement by addressing barriers to learning and determining appropriate strategies to improve learning. School psychologists promote student wellness and resilience by reinforcing communication and social skills, problem solving, anger management, self-regulation, self-determination, and optimism. Some of the services provided by school psychologist include, but are not limited to:

  • Data-based decision making and accountability

  • Crisis prevention and intervention

  • Psychoeducational evaluation to assist in determining a student’s educational needs

  • Consultation and collaboration with staff and families

  • Professional development for staff and parents related to social-emotional and behavioral skills


School social workers are the link between the school, home, and community. As members of the educational team comprised of teachers, administrators, other student services staff, and parents, school social workers promote and support students' academic and social success by providing specialized services.

Services Include:

  • Student and Family Engagement

  • Support groups

  • Advocacy for students, parents, and the school system

  • Social-developmental assessments

  • Attendance education and compliance

  • Interagency-Foster Care

  • Collaboration with other school personnel, community agencies, and organizations

  • Counseling

  • Crisis Prevention and Intervention

  • Case Management

  • Parent Education

  • Child Abuse Prevention

  • Homelessness: McKinney-Vento

  • Information and referral services that match the needs with available resources

Social Workers support parents and students by:

  • Encouraging more participation in their children's education

  • Identifying and meeting their children's social and emotional needs

  • Accessing programs available to students with special needs

  • Promoting more effective use of school and community resources

  • Assisting in the understanding of school policies and procedures

  • Working with problems in children's living situations that affect their adjustment in school

Social Workers help students:

  • Cope with crisis situations

  • Improve attendance

  • Deal with family or legal issues

  • Maximize educational opportunities and academic success

  • Learn problem-solving and decision-making skills

  • Remain focused on the goal to graduate

Other specialized services:

  • Home education monitoring and record keeping

  • Child labor law information

  • Information on children and families in homeless situations

  • Information on child abuse and neglect

  • Court referrals for truancy and compulsory attendance violations

  • Case management for students


Florida Virtual School is committed to maintaining and enhancing the safety and emotional well-being of students and staff by combining the use of technology and personnel to ensure that our virtual schools and worksites are safe and protected. We believe that our students, families, staff, and community are key partners in keeping our schools safe. You can submit an anonymous report online or via the FortifyFL app.

What Can Parents Do to Ensure Student Safety?

Just as our district and schools have safety plans that are reviewed and update regularly, parents need to review their emergency plans as well.

  • Be sure that updated emergency contact information is on file in your child's school. This is particularly important if you have had a change in phone numbers or email addresses.

  • Be sure the school has the current information about your caregiver/guardian.

  • Be sure your child knows what to do/where to go if there is an emergency and no one is at home.

  • Be sure your child knows how to reach you at all times.

  • Talk to your child about personal safety.

  • Teach your child how to recognize danger signals.

  • Communicate with your student's school counselor or HR Teacher if there is a concern regarding student safety or mental wellness.

  • Discuss Cyber Safety with your student.

  • Encourage your student, if they "see something, say something".

  • Remember, always call 911 in an emergency.

Click here for a quick video on how to submit a tip.

REMEMBER: If you SEE something, SAY something