Frequently Asked Questions (FAQs)

Do I need a doctor’s referral to see a Podiatrist or Physiotherapist at Fit N Feet?

No, a referral is not required to book an appointment as a private patient. However, a doctor's referral is necessary if you are accessing care through Medicare Chronic Disease Management plans (CDM / EPC), DVA (Department of Veterans' Affairs), or WorkCover.

Does Medicare cover Podiatry and Physiotherapy visits?

Yes. If your General Practitioner sets up a Chronic Disease Management (CDM/EPC) plan, Medicare covers up to 5 subsidised visits per calendar year across podiatry and physiotherapy. We process Medicare rebates on-site at our practice locations.

Can I claim my Private Health Insurance extras on the day?

Yes. All of our clinics feature HICAPS terminals so you can claim your private health fund rebate on-the-spot at your appointment.

Where are Fit N Feet clinics located across Brisbane South, Logan, and Redlands?

We operate in 5 convenient practice locations:

• Runcorn: 961 Beenleigh Rd, Runcorn QLD 4113

• Annerley: 11 Waterton St, Annerley QLD 4103 (inside Annerley Physiotherapy)

• Capalaba: Shop 69 & 70 Capalaba Park Shopping Centre, 45 Redland Bay Rd, Capalaba QLD 4157 (inside Top Health Doctors)

• Waterford West: 3/26-28 Loganlea Rd, Waterford West QLD 4133 (inside Waterford West Medical Centre)

What podiatry services do you offer?

Our podiatrists treat a full range of lower limb conditions, including custom 3D foot orthotics, heel pain and plantar fasciitis, ingrown toenail procedures, diabetic foot health checks, corn removal, and general foot care.

What physiotherapy treatments do you provide?

Our physiotherapists provide hands-on therapy, joint mobilisation, dry needling, postural retraining, clinical exercise programs, and rehab for back pain, neck strain, sports injuries, and joint pain.

What should I bring to my appointment?

Bring your Private Health Insurance or Medicare card, any doctor's referrals (if applicable), relevant X-rays/scans, and the footwear or orthotics you wear regularly.

Will my private health insurance cover Podiatry?

Most of private health funds offer podiatry covers under the "extras" cover. However this will depend on the level of cover you have chosen. Please check with your health fund provider. 

Am I covered under Medicare?

Yes, but only if you are referred by your Doctor under the Enhanced Primary Care Program (EPC)/Chronic Disease Management(CDM).  This program allows up to five visits per calendar year to allied health professionals, including Podiatrists, for eligible patients. Speak to your GP practice to see if you are eligible. 

For those that are not eligible for the EPC program we can process your private health fund rebates on site through our HICAPS system.

What to bring to the appointment?

To ensure that you receive the best podiatry service and treatment, please bring the following items (if relevant) with you to your appointment:

•      Private Health Fund card

• Referral letter

• Scans & X-Ray reports or films

• Current and previous Orthotics

• Shoes that you wear regularly (work, school and/or sport shoes)

• Any other relevant medical history

How long is the appointment?

• First time skin and toenail appointment & initial diabetes assessment: 30 minutes

• Returned p skin and toenail appointment & initial diabetes assessment: 20 minutes

• First time biomechanical appointment: 45 minutes

• Returned biomechnical appointment: 20 minutes

• Ingrown toenail surgery: 45-60 minutes.

How much time should I allow before my initial appointment? 

Please arrive about 5-10 minutes prior to your first appointment to complete any necessary paperwork. 

Do you treat children?

Yes we regularly treat children. We can help with ingrown toenails, flat foot, intoeing, ankle sprain, and growing pain.

Children are one of our larger patient demographics which is no surprise considering the rapid growth spurts they have and the levels of activity they participate in.

We conduct a thorough Paediatric assessment and screening on all children who present to Fit n Feet Podiatry.