Work Experience
2002-Current – Director of Information Technology, White Mountains Regional School District
Support the technology needs of four schools and the administrative office
Manage a help desk for 250 staff members and 1200 students
Supervise and evaluate two help desk technicians and a database administrator
Create and manage a technology budget of $600,000+
Create bid specifications and oversee all technology purchases
Design, implement, and support technology infrastructure
Switches and Routers
UTM Solutions - Firewall and Web Filtering
100+ - wireless access points
Virtual Hosts with over 20 VMs
Active Directory, DHCP, DNS for all buildings
Security cameras, access control systems, and phone systems
Vulnerability Assessment and Risk Mitigation
Manage website and social networking presence (Facebook and Twitter)
Launch emergency alert phone, text, and email notifications
Train staff in several areas of technology and technology integration
2001-2002 – Network Administrator/IT Manager, Charter Communications
Network Administrator/IT Manager for three of Charter’s northeastern offices in the locations of Danville Vermont, Barre Vermont, and Plattsburgh New York.
Managed Windows Servers along with LAN/WAN connections, installed hardware and software, supported office technology and end users.
Worked closely with the corporate network operations center to ensure high availability of core systems.
Supported all areas of the cable modem system from maintaining and troubleshooting Cisco uBRs, edge routers, switches, and servers for Vermont and New York.
Supervised modem installers, administered tech support to customers that could not be helped through the tech support system, as well as going to customer’s homes to resolve problems.
1999-2001 - Test and Evaluation Technician, Anteon-CITI,LLC.
Testing multiple criminal investigative programs for functional requirements
Documenting and maintaining a problem/bug log
Collaboration with programmers to ensure functionality
Writing specifications and help files
Technical support for law enforcement agencies using the software
General technology support, network cabling, troubleshooting
Consulting
2011-Current - Technology Consultant
Support technology needs for select businesses and organizations
School Technology Audit
Evaluate current technology infrastructure and support models
Survey staff and administration and conduct a thorough site visit
Create a report that outlines strengths/weaknesses, provide recommendations for improvement, and present the findings to school administrators.