PLD Tech Help

If a student doesn’t have a signed AUP (Acceptable Use Policy) parents can now sign digitally! Digital Forms link on district page - Parents will need the student number for their child.

Chromebook Troubleshooting

Don't know where to start? Here's what to try:

Power Reset

If the Chromebook won't power on...

Remove Account 

This will fix many problems and it's the first thing to try.

Reset Google Settings

The steps below seem to help straighten up a lot of problems that people are having. If you can't open a Google Doc or are getting a strange error, try this:

Password Change

If you need to change your password and you know what it is, you can do that at fcps.net/changepassword.

If you don't know what you password is, any of your teachers or Mrs. Overstreet can change it for you.

Once you change your password, you will need to remove your account on the Chromebook before you will be able to login. 

Clearing the cache

Regularly clearing cache resolves many issues and is often the first step when troubleshooting. The documents below explain how to clear a browser cache on a Chromebook. 

Chromebook skills every student should learn

When a teacher/technician needs remote access to your computer.

Remote Support-student.pdf