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Beginning in January, Chromebooks will be sent home daily in case of an unexpected school closure. These should be charged and returned to school daily in you child's backpack. If you have any specific questions, please contact your child's teacher.
Below are some common problems with video solutions. If you need help beyond this, please call the District Technology Help Line at 859-422-5555.
WHY IS EVERYTHING SO BIG?
WHY IS EVERYTHING SO BIG?
This shows how to turn off the docked magnifier which is something students frequently turn on and then need help fixing it.
WHY ISN'T ANYTHING WORKING?
WHY ISN'T ANYTHING WORKING?
Sometimes it seems as if nothing will load properly and the browser is moving very slowly. To help combat this, use the tutorial to clear your cookies and cache.
LARGE MOUSE CURSOR
LARGE MOUSE CURSOR
Sometimes, students will turn on a large mouse cursor which can make it difficult to navigate their screen.
TOPSY TURVY
TOPSY TURVY
This video shows how to fix a screen that is sideways or upside down.
IS THIS THING ON?
IS THIS THING ON?
If your Chromebook won't charge, watch this video to help! If this doesn't help, call the help desk.
CAN YOU HEAR ME NOW? GOOD.
CAN YOU HEAR ME NOW? GOOD.
Many assignments require a student to record audio or video. If the microphone or camera isn't working, try these easy steps to help!
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