Cakesily respects your privacy. This Privacy Policy explains how information is collected, used, and handled when you use the Cakesily application and related services.

Information We Collect

When you use Cakesily, we may collect information that you provide directly to us, including:

• Account Information: such as your name, email address, phone number, bakery or business information, and account details.

• Business and User Content: information you enter into Cakesily, such as ingredients, recipes, cake sizes, materials, decorations, pricing information, quotes, orders, customer information, and other content needed to use the app.

• Customer Support Information: information you provide when contacting support, reporting a problem, or suggesting a feature.

• User Identifiers: identifiers associated with your Cakesily account that allow us to provide and manage the service.

How We Use Your Information

We use information collected through Cakesily to:

• Create and manage your account.

• Provide the features and functionality of Cakesily.

• Calculate recipe and production costs.

• Create and manage quotes, customer requests, and orders.

• Provide cake size recommendations and other app features.

• Maintain and improve the reliability and functionality of the service.

• Respond to support requests and resolve technical issues.

• Protect the security and integrity of Cakesily.

Your Customers' Information

Cakesily allows bakers to enter and manage information relating to their own customers and orders.

The baker or business using Cakesily is responsible for ensuring that it has the appropriate authority to enter and manage its customers' information within the service.

Cakesily uses this information to provide the functionality requested by the user, such as managing customer requests, quotes, and orders.

Tracking and Advertising

Cakesily does not use your name, email address, customer support information, or other user content to track you across apps or websites owned by other companies for targeted advertising purposes.

Cakesily does not sell personal information to data brokers.

Data Sharing

We may use service providers and technology partners as necessary to operate, maintain, secure, and provide Cakesily.

These providers may process information only as necessary to provide services on our behalf and subject to applicable agreements and safeguards.

We may also disclose information when required by law or when reasonably necessary to protect the rights, security, or integrity of Cakesily, our users, or others.

Data Retention and Account Deletion

We retain information as necessary to provide Cakesily and fulfill legitimate operational or legal requirements.

You may request deletion of your Cakesily account and associated bakery data through the account deletion functionality available within the app.

Certain information may be retained when required by law, for security purposes, fraud prevention, dispute resolution, or other legitimate legal obligations.

Data Security

We use reasonable administrative and technical measures designed to protect information processed through Cakesily. However, no electronic storage or transmission method can be guaranteed to be completely secure.

Children's Privacy

Cakesily is intended as a business management tool and is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.

You may contact us to submit a privacy-related request.

Changes to This Privacy Policy

We may update this Privacy Policy as Cakesily evolves. When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

Contact Us

If you have questions about this Privacy Policy or Cakesily's privacy practices, contact us at:

Cakesily
Email: manager@famzonllc.com