Username, Email & Stylus Information
Having trouble with your stylus?
Step 1: Check that a friend's stylus works on your computer
If it does, continue to step 2
If it does not, please see us in the TRAC
Step 2: Replace the battery or confirm it is charging
If you are using a battery-operated stylus: It takes AAAA batteries which you can buy on Amazon or at CVS/Walgreens
If you are using a rechargeable stylus: Borrow a friend's charger to see if your stylus will recharge using that wire.
Step 3: Check with us in the TRAC to see if you need a new Stylus Tip.
Rechargeable Stylus Tips: Adonit Stylus Tips
Step 4: Purchase a new stylus
Any "Microsoft Active Stylus" should be compatible with our devices.
Below are some links to ones families have had success with.
Styluses that use a battery:
Rechargeable Stylus: MGKESOSP Stylus