F45 Dickson Membership Terms and Conditions:
1. Waiver
In proceeding with this membership, I agree that F45 Training Dickson are in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against F45 Dickson, its owners, related business entities or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
2. Cooling off period
You can cancel your membership with us up to 7 days from the date your membership commenced. This is only applicable to new membership agreements. If you cancel within the 7-day cooling-off period, F45 will cancel any future contractual payments, past payments for services are non-refundable.
3. Minimum age
The minimum age for training with us is 16. People under the age of 18 must have a parent or legal guardian sign a consent form (provided in studio) to train with F45.
4. Your Health
You warrant that you are in good physical condition and you know of no medical or other reason why you cannot or should not do active or passive exercise. You recognise that the fitness instructor(s) cannot provide me with medical advice regarding my fitness and that this information is used as a guideline to the limitations of my ability to exercise. I agree to not hold any certified trainer or directors of F45 liable for any injury that may occur during an F45 session.
5. Paying for memberships
Membership fees are paid in advance by direct debit from your bank account or credit card unless in circumstances where your membership is organised in advance with a credit.
6. Meeting your responsibilities, class cancellations & No show charges
You must make sure there is enough money in your account on the payment day - if not you may incur charges from your bank for dishonor fees. Any unpaid weeks will carry over and maybe recouped by F45 at any time.
Class Cancellation Policy -
If you book a class and cannot make it, then please cancel the session within the timeframes below:
• Weekday Morning sessions must be cancelled by 8:59pm the night before.
• Lunch and evening sessions must be cancelled at least an hour before.
A $10.00 fee will be charged out of your account each time for all late cancellations outside of these times.
No-show Policy -
A $10 fee will be charged to your account each time you don't show up to a session that you have booked into.
7. What happens if your payment is declined or fails for any reason?
If you do not fully pay your fees on the due date, F45 may suspend access to F45 until any outstanding balance has been paid and you have given us your updated account details if they are required. F45 will continue to debit your nominated account without notice until F45 has received the total amount you owe F45. F45 will make a reasonable effort to advise you on the status of the failed payments by letting you know beforehand by writing to the email address you provided. For membership/s in your name, you must make sure that the payment method you choose remains valid for the length of your agreement. This includes third-party accounts. If the details you give us fail, you are liable for all resulting fees. You should update your details and are obligated to complete your minimum term of payments.
8. Can F45 change your agreement?
F45 may sometimes add to, change or remove our terms and conditions. This includes changing the opening and closing hours, the F45 services and facilities and membership fees. Sometimes, F45 may also close for refurbishment to improve the facilities. If this substantially reduces our ability to provide our service to you, F45 will reduce your membership fees accordingly on a pro-rata basis. The most up-to-date terms and conditions always apply. F45 will give you at least 28 days’ notice of any changes. If F45 does not fulfil our obligations to you, you may be able to cancel your membership. Unless the law states otherwise, you won’t have any other claim against us if this happens.
9. Can F45 increase your fees?
F45 reserves the right to increase your fees only at any time after your minimum contract period has ended. F45 will make a reasonable effort to tell you about this at least 1 month beforehand by writing to the address you last gave us (which may be an email address). F45 will consider that you have received our letter or email on the second business day after it is sent. Where F45 has made a reasonable effort to let you know about a fee increase, you authorise us to increase any debits from your nominated account.
10. Suspensions and Cancellations
F45 understands that from time to time you may not be able to train due to holidays, rest periods, becoming sick or injured or wish to cancel your membership altogether. The following rules apply to suspensions and cancellations:
Suspensions –
• You may suspend your direct debits with 7 days-notice by completing your request via this form:
F45 DICKSON MEMBERSHIP SUSPENSION FORM (google.com)
• Your account must not be in arrears.
• Minimum 14-day suspension period
• Prorata suspensions are not permitted (ie. Outside of your billing period)
• F45 does not suspend trials, upfront, promotional or discounted memberships.
• There is no retrospective pausing (i.e. suspensions cannot be back dated)
• The following suspension limits apply:
• No lock-in or 3-month membership – Max 2 weeks
• 6-month membership – Max 4 weeks
• 12-month membership – Max 8 weeks
Cancellations –
• 21 days notice written is required to cancel your membership (emailed to dickson@f45training.com.au) at which time you will receive our Cancellation Form for completion.
• A break of contract will result in an exit fee of 50% of the remainder of your contract term, unless you have a No-Lock in Membership, in which case this rule does not apply.
• You must be on an active membership (ie. Not on suspension).
• Your account must not be in arrears.
If you have Sickness/Injury resulting in not being able to train then you can cancel a contract free of charge, but a Doctor’s certificate must be provided.
11. Rollover into No-Lock Memberships
At the end of a contract for 3, 6 & 12 months and Challenge (Upfront or Weekly Payment) memberships, all memberships will automatically roll over to a 'No-Lock in Membership' paid on a fortnightly basis. The active Membership price at the time of rollover will be applied, with all future debits reflecting the amount. No-Lock in Memberships can be cancelled free of charge with 21 days written notice.
12. Confidentiality
By agreeing to this contract, you agree to not share On Demand workouts (by way of screen recordings, screenshots, and the like) on any public-facing channels (i.e. social media). Members in breach of this term will have their contract and access terminated immediately.
13. Use of your image
You agree to allow F45 Training to take a video or photo to use for promotion purposes from time to time.
We can’t wait to get you started on your health and fitness journey!
F45 Dickson team
current at 01 September 2023