Effective Date: October 20, 2026
Excel Dental of Wexford (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, and with whom we may share it when you contact our dental office, receive dental services, visit our website, or communicate with us by phone, email, or SMS/text message.
We may collect the following categories of personal information:
Contact information: Name, mobile phone number, telephone number, email address, and mailing address.
Appointment information: Appointment dates and times, scheduling requests, confirmations, reminders, and communication preferences.
Patient information: Dental history, treatment information, insurance details, and other information needed to provide dental care, subject to applicable privacy laws.
Communication and consent information: Messages and inquiries, SMS opt-in and opt-out status, communication preferences, and records documenting consent to receive text messages.
Website information: Technical information, such as browser or device details, if collected through our website.
We collect information that you provide directly to us and information generated through your interactions with our office and services.
We use personal information for the following purposes:
To schedule, confirm, reschedule, and manage dental appointments.
To send appointment reminders, confirmations, follow-up messages, and service-related notifications.
To respond to questions and provide customer support.
To communicate about dental services and office operations.
To record and honor communication preferences, including SMS consent and opt-out requests.
To maintain patient and business records and improve our services.
To comply with applicable legal, regulatory, and recordkeeping obligations.
We send SMS/text messages only as permitted by applicable law and consistent with the consent provided and the recipient’s communication preferences.
We do not sell personal information. We may share personal information with the following categories of recipients when necessary and permitted by applicable law:
Service providers: Vendors that support our business operations, including appointment scheduling systems, electronic communication platforms, and SMS messaging providers.
Healthcare-related parties: Healthcare providers, insurers, and other authorized parties when necessary for treatment, payment, healthcare operations, or other legally permitted purposes.
Legal and regulatory authorities: When required by law, legal process, or to protect our rights and safety.
Our service providers may access information only as necessary to perform authorized services on our behalf, subject to applicable contractual and legal obligations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in data and consent records are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
If you provide your mobile phone number and consent to receive text messages, we may send messages related to appointment scheduling, confirmations, reminders, follow-ups, and other communications consistent with your consent.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to a text message. For assistance, reply HELP or contact our office.
Consent to receive text messages is not a condition of purchasing services or receiving dental care.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. We retain information for as long as necessary for the purposes described in this policy and as required by applicable laws and record-retention obligations.
No method of electronic storage or transmission is completely secure.
We protect patient health information in accordance with applicable privacy laws, including HIPAA where applicable. Additional healthcare privacy notices may apply to information relating to dental treatment and patient records.
You may contact our office to update your contact information or communication preferences. You may opt out of SMS messages at any time by replying STOP.
Depending on applicable law, you may have additional rights concerning access to or correction of your personal information.
We may update this Privacy Policy from time to time. Any revisions will be published on this page with an updated effective date.
For questions about this Privacy Policy or our privacy practices, please contact us:
Business Name: Excel Dental of Wexford
Address: 2622 Brandt School Road, Wexford, PA 15090
Phone: 412-364-6523
Email: exceldentalpc2@gmail.com