Concerns

The Head Start/Early Head Start program believes in working with parents and staff to address any concerns a parent may have with the program.

When voicing a concern, please follow these steps:

• Write down the facts about the concern

• Make an appointment to speak to the appropriate person

• Speak in a calm and relaxed tone

Region 16 Facilities or Childcare Centers

Speak to the teacher when she/he is not busy supervising children.
If you are not satisfied with the solution, speak to the Early Childhood Principal or Childcare Director.
Again, if you are not satisfied, speak to the Program Coordinator.
If you are still not satisfied, speak to the Assistant Director of Head Start.
Finally, you would speak to the Director of Head Start and Early Childhood Development

Speak to the home educator about your concern.
If you are not satisfied with the solution, speak with your Coordinated Services Specialist.
Again, if you are not satisfied, speak to the Program Coordinator.
If you are still not satisfied, speak to the Assistant Director of Head Start.
Finally, you would speak to the Director of Head Start and Early Childhood Development.

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