Embedded Files
1) Overall layout
1) Overall layout
A. Search area
A. Search area
- Search customer inquiry history such as product inquiry / order / urgent message
B. Search results area
B. Search results area
- A Search result exposure area
2) Search area
2) Search area
A. Search area - advanced
A. Search area - advanced
a1. Search date (Date of receipt of inquiry)
a2. Supplier/ Search customer inquiry by brand
a3. Type (Emergency / Bulletin) , type of inquiry (product / order / cancel / exchange, etc) , search terms such as process status
a4. Advanced search (search terms such as inquirer's name/ order number,etc. )
3) Search result area
3) Search result area
B. Search result area - example
B. Search result area - example
- A Review search results (inquiry)
Review data by categories (product code / order number / inquiry title / inquirer, etc.)
- If you select a product code after viewing the inquiry, you can review the product details page.
- If you click on the title of the inquiry, you can check the inquiry of the customer and create a popup that you can answer.
4) Answer to customer's questions
4) Answer to customer's questions
- Answer to customer's questions
- Order number / seller / inquirer (contact) / date and time of inquiry, etc. can be reviewed.
- Enter the title and content of the answer to the question and click the answer button
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