Privacy Policy

Last updated: 14-08-2026

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

• Mobile Number & Password: Collected during signup for user authentication.
  
  

• OTP (One-Time Password): Sent to your mobile number for verification during signup and password reset.
  
  

• Location Data: Collected to help identify the nearest available machines.
  
  

2. Signup and Demo Account

• During signup, users provide a mobile number and password. After submission, an OTP is sent for verification.
  
  

• The app provides a demo signup option using the mobile number  8200369452 and a simple password like 123456 to allow users to explore app features before full registration.
  
  

• For security reasons, users are required to set a new password with at least 8 characters when updating or completing registration.
  
  

3. Login and OTP Process

• If a user does not complete OTP verification and returns to the login page, they must re-enter the OTP received on their mobile number to proceed.
  
  

• After OTP verification, users are granted access to the app and its features.
  
  

4. App Features After Login

• Users can view a dashboard showing total points collected and used.
  
  

• A detailed transaction history is available, filtered by the user’s mobile number.
  
  

Access to the map feature requires location permissions to help users find the nearest machine.

5. Location Access

• Required only for accessing the map section.
  
  

• If denied, the app will continue to function, but the map feature will be disabled.
  
  

Users can enable or disable location access at any time via device settings.

6. Forgot Password

• Users can reset their password by submitting an OTP sent to their registered mobile number.
  
  

During password reset, a new password must be at least 8 characters long to enhance account security.

7. Data Security

• We use appropriate technical and organizational measures to protect your personal data.
  
  

• OTPs are used only for session authentication and are not stored after use.

8. No Third-Party Sharing

• We do not sell or share your personal data with third parties.
  
  

• All data is used solely for the purpose of account verification, security, and app functionality.
  
  

9. Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

Email: info@endlos.in

10. Data Retention

We retain your personal data for as long as your account remains active. Specifically:

• Mobile number and account details are retained for as long as you maintain an account with us.

• OTPs are not stored after use and are discarded immediately following verification (as already stated in Section 7).

• Location data is used only in real-time to locate nearby machines and is not stored on our servers.

• Transaction history is retained for the lifetime of your account to allow you to track your points and activity.

If you delete your account, we will delete or anonymize your personal data within [30] days, except where we are required to retain certain information to comply with legal, tax, or regulatory obligations.

11. Data Deletion

You can request deletion of your account and associated personal data at any time by:

• Emailing us at info@endlos.in with the subject line "Data Deletion Request," including your registered mobile number for verification .

• Once we receive your request, we will verify your identity and delete your data within 30 days, except where retention is required by law.