Determinants of holistic passenger experience in public transportation: Scale development and validation. Journal of Retailing and Consumer Services, 61, 102564. Indexing: ABDC (A), IF:10.97.
The impact of social cues on passengers’ travel experience. The Service Industries Journal, 1-20. Indexing: ABDC (B), IF:9.40.
Role of service experience on vivid memory and loyalty. International Journal of Hospitality & Tourism Administration. Indexing: ABDC (B), CS:5.5.
Analysing Indian citizens’ perspective towards government using wearable sensors to tackle COVID-19 crisis—A text analytics study. Health Policy and Technology, 10(2), 100521. ABDC (B), IF:5.21.
Twitter-Based Sentiment Analysis and Topic Modeling of Social Media Posts Using Natural Language Processing to Understand People’s Perspectives Regarding COVID-19 Booster Vaccine Shots in India: Crucial to Expanding Vaccination Coverage. Vaccines. Indexing: SCIE, IF:5.27.
Analysing general public’s perception on posttraumatic stress disorder and COVID-19: a machine learning study. Journal of Loss and Trauma, 1-3. Indexing: SCI, IF:4.77.
Psychological issues covid-19 survivors face—a text analysis study. Journal of Loss and Trauma, 1-3. Indexing: SCI, IF:4.77.
General public’s attitude toward governments implementing digital contact tracing to curb COVID-19–a study based on natural language processing. International Journal of Pervasive Computing and Communications. Indexing: Web of Science and Scopus.
An analysis of the attitude of the general public toward COVID-19 crises–sentimental analysis and a topic modelling study. Information Discovery and Delivery. Indexing: Web of Science and Scopus.
An empirical investigation of the impact of service experience on emotions, satisfaction and loyalty for theme park visitors. International Journal of Business Excellence. Indexing: ABDC (C).
Service Experience on Customer Emotions and Loyalty. SCMS Journal of Indian Management, 16(4), 54-65. Indexing: ABDC (C).
Analyzing the attitude of Indian citizens towards COVID-19 vaccine–A text analytics study. Diabetes & Metabolic Syndrome: Clinical Research & Reviews, 15(2), 595-599. Indexing: Web of Science and Scopus.
Analyzing the Indian general public’s perspective on anxiety, stress and trauma during Covid-19-a machine learning study of 840,000 tweets. Diabetes & Metabolic Syndrome: Clinical Research & Reviews, 15(3), 667-671. Indexing: Web of Science and Scopus.
What concerns the Indian general public on the second wave of COVID-19? A report on social media opinions. Diabetes & metabolic syndrome, 15(3), 829. Indexing: Web of Science and Scopus.
Challenges in the successful implementation of Digital contact tracing to curb COVID-19 from global citizen’s perspective: A text analysis study. International Journal of Pervasive Computing and Communications. Indexing: Web of Science and Scopus.
How optimistic do citizens feel about digital contact tracing? –Perspectives from developing countries. International Journal of Pervasive Computing and Communications. Indexing: Web of Science and Scopus.
Post Covid-19 Attitude of Consumers Towards Processed Food–a Study Based on Natural Language Processing. In International Conference on Intelligent Systems Design and Applications (pp. 863-868). Springer, Cham. Indexing: Web of Science and Scopus.
Analyzing the attitude of Indian citizens towards COVID-19 vaccine–A text analytics study. Diabetes & Metabolic Syndrome. Indexing: Web of Science and Scopus.